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Old 12-25-2010, 11:01 AM   #1
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Default Can't log in whatsoever

Trying to log into WW, but stuck on the homepage...no warning messages have popped up...just stuck, anyone else with this issue?


Merry Christmas (:

Last edited by Bostie Luver; 12-25-2010 at 08:07 PM.. Reason: had to
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Old 12-25-2010, 11:07 AM   #2
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Default Re: Can't log in whatsoever

Mine let me log in, but I'm stuck on the green screen. Can't log out, since that box is blank, and the rest of the screen is just green with a little of the hill/sky thing on top. No dock, no opening page, nothing. Don't know if it's just incredibly slow or if it will stay there forever. The first time it happened this morning, I just x-ed out of the screen and started over. It eventually let me in. (But I had to open a new window.) Now I x-ed out to start over, and it's being very slow to start the log-in page. I think maybe too many people are trying to get in at the same time to get their gifts before the busy-ness of the Christmas day. I'm on server 8, U.S. regular account.
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Old 12-25-2010, 11:30 AM   #3
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Default Re: Can't log in whatsoever

I am having the same problems. I can get my account to start to load (after about 15 minutes of waiting), but the newspaper never loads. I have been stuck on "Please Wait..." on the newspaper page now for over 1/2 an hour (that's over a total of 45 minutes so far). I have no idea if it will eventually load or not.

I think this should be marked critical because if we can't log in, then we can't get any of the special activities done.


They have been having slow server issues for over a week now (maybe 2 weeks). When I called customer service about it the other day, their response was "it will be better after the holidays when there aren't that many people on WW".
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Old 12-25-2010, 12:43 PM   #4
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Default Re: Can't log in whatsoever

It's just like this because EVERYONE is trying to log in, and once your in Webkinz it's VERY slow. This will all change when school starts again and fewer people are on (that's why I adopt my Webkinz on the first day back . This is a really awkward fact ..... but what I do to make it go faster is press the "shift", "command" , "option/ alt" and "control" buttons and I move the page size around (you know, to make the page smaller). Sorry if this isn't ANY help, I have a Mac and I don't know what you have, so just press buttons
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Old 12-25-2010, 12:45 PM   #5
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Default Re: Can't log in whatsoever

12:43
I can't even get the log in page to load.

Merry Christmas all!
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Old 12-25-2010, 05:07 PM   #6
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Default Re: Can't log in whatsoever

This happens every Christmas, but this year we had a lot of please wait messages before the holiday season, so it's probably going to be worse this time around.

Shouldn't the status of this thread be changed from minor to major. What's more major than not being able to log in?
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Old 12-25-2010, 05:41 PM   #7
T9850
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Default Re: Can't log in whatsoever

I logged in about 5 minutes ago and I still have a green screen. Hopefully next year, Ganz will update their servers so Webkinz World can handle more traffic.
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Old 12-25-2010, 05:54 PM   #8
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Thumbs down Re: Can't log in whatsoever

Huh i was just bout to make a thread bout this same thing!!!! I logged in last hour aND got in but everything i did turned into a PLEASE WAIT!!!!!!!!!
I really want to enjoy christmas playing on webkinz and with my family too!! but i can only enjoy my half family here, and not my other half in webkinz!!
I really was hoping these please wait would stop during christma.s...... just my luck.....
Hope ganz can some how boot up the speed or something!!
maybe it will get better later??
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Old 12-25-2010, 06:10 PM   #9
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Default Re: Can't log in whatsoever

We haven't been able to log in at all today...no Christmas activities for us which is a bummer...
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Old 12-25-2010, 07:12 PM   #10
T9850
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Default Re: Can't log in whatsoever

Also, I noticed that BIG accounts take longer to load. I had tons of trouble with my main account but my signature account works better.
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