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Old 03-11-2012, 01:56 PM   #1
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koaquin is an unknown quantity at this point

Default Can't log in

Sometimes when I try to log in, I get an error message -- "internet explorer has stopped working -- a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I get booted back to main log-in page. A couple hours later, it's working, and then goes out again next time I try to log in. This has been happening a couple weeks now. And I have no problem with any other web page I want to visit. Anyone else have this problem? Thanks.
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Old 03-11-2012, 02:03 PM   #2
 
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WI Subscriber
Default Re: Can't log in

I have been having this problem with IE a lot lately. And as you said, it will work fine sometimes, and other times gives me that error message.

You might want to try another browser. Fire Fox is usually quite stable with WW, although it takes much longer to load. And lately I have had a few problems with it as well. I don't care for Chrome because of the floating dock issues. I don't know about Safari or others.

I generally use both FF and IE. I do dailies on two accounts at once and have one in FF and one in IE (otherwise they are fighting for resources, this way they load independently). But I frequently have to skip to one or the other because some activity doesn't work in IE or in FF. I sure wish they would do a better job with the programming. They have great ideas, but fall a little short on implementing them, and fixing 'glitches'.
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Old 03-11-2012, 02:10 PM   #3
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Default Re: Can't log in

IF you are using IE9...it is NOT compatible with WW...you need to revert back to IE8
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Old 03-14-2012, 02:45 PM   #4
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Default Re: Can't log in

Hi there, I'm sorry to hear that! Have you updated your browser? Or switching browsers? You might want to try. It works for most people You can also let Ganz know about this issue. here's the link: Contact Us

Good luck!
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Old 03-15-2012, 07:32 PM   #5
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Default Re: Can't log in

I cannot log into webkinz world from the webkinz.com link (so I can get my mirror mirror gifts.) I have tried logging in at least 5 times to no avail.
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Old 03-15-2012, 08:48 PM   #6
 
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WI Subscriber
Default Re: Can't log in

View Post Originally Posted by MintyPuppy
I cannot log into webkinz world from the webkinz.com link (so I can get my mirror mirror gifts.) I have tried logging in at least 5 times to no avail.
Try this link, it is the one I usually use, with both FF and IE:
Webkinz World - Come In and Play
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