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Old 03-14-2011, 12:56 PM   #381
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Default Re: Can't get the red jelly coin!

View Post Originally Posted by lemony
Click the image to open in full size.just talked to a rep..they want us to email them wwid NO PASSWORDS..of accts not awarded pond

webkinzsupport@ganz.com
Ok. Is this a safe thing to do?? Will this notify them about the missing red coin and fountain?? But most of all, will this get us our fountains??
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Old 03-14-2011, 01:07 PM   #382
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Default Re: Can't get the red jelly coin!

View Post Originally Posted by joi
I posted this in another thread, but I'll repeat it here.

. But she said we definitely SHOULD find the Leprechaun and click on him to get the error message, because that's what will be used to determine if the fountain will be awarded.

Can somebody tell me what error message? I have 5 accounts all started with orange coin. After collecting 5 coins, no matter how many times I clicked the Leprechaun, it just pooed up the regular window to show the coin collection. No red coin, no fountain and no error message either.

Why they need to confirm that error message anyway? The past weekend they wasted our fans lots of time and energy, now instead of just simply giving everyone who have 5 coins the fountain and the red coin, they are spending more valuable time on totally non-sense confirming? Don't make sense to me at all!
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Old 03-14-2011, 01:14 PM   #383
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Angry Re: Can't get the red jelly coin!

no i can't!! i think its just a glich, it will show up soon, i hope!!
View Post Originally Posted by momohuny
Has anyone been able to get the red jelly coin? I've gotten the other 5 no problem, but when I click the leprechan for the last one, it gives an unspecified code name and the red jelly doesn't get put in my "pot". I can keep clicking on him - it doesn't see me as having tried within the 3 hour time frame.

Any thoughts??
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Old 03-14-2011, 01:16 PM   #384
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Default Re: Can't get the red jelly coin!

I have the same problem...no red coin, even after clicking on the green guy five times, and no error message. And I did e-mail customer support. We will see.
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Old 03-14-2011, 01:20 PM   #385
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Default Re: Can't get the red jelly coin!

View Post Originally Posted by XiYangyang
Can somebody tell me what error message? I have 5 accounts all started with orange coin. After collecting 5 coins, no matter how many times I clicked the Leprechaun, it just pooed up the regular window to show the coin collection. No red coin, no fountain and no error message either.

Why they need to confirm that error message anyway? The past weekend they wasted our fans lots of time and energy, now instead of just simply giving everyone who have 5 coins the fountain and the red coin, they are spending more valuable time on totally non-sense confirming? Don't make sense to me at all!
With our accounts, a window came up after we clicked on the Leprechaun and instead of saying we won a red coin, it said [untitled item]. Some people got a message that said [unnamed article] or [object], but ours was always [untitled item].

It's the same window that came up for the first 5 coins, "Good day to you, you've been awarded..." but the error was in the [untitled] text. That's what my rep checked in all our accounts to confirm that we had indeed tried for the 6th coin.

Last edited by joi; 03-14-2011 at 01:25 PM..
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Old 03-14-2011, 01:29 PM   #386
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Default Re: Can't get the red jelly coin!

The weirdest thing just happened to me! I was sitting in the Trading Room, and then the Leprechaun popped up. So I clicked on him, and I got the same error message that I did yesterday. I clicked on him again and it finally gave me the red coin and the fountain! Has this happened to anyone else besides me?
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Old 03-14-2011, 01:33 PM   #387
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Default Re: Can't get the red jelly coin!

View Post Originally Posted by joi
With our accounts, a window came up after we clicked on the Leprechaun and instead of saying we won a red coin, it said [untitled item]. Some people got a message that said [unnamed article] or [object], but ours was always [untitled item].

It's the same window that came up for the first 5 coins, "Good day to you, you've been awarded..." but the error was in the [untitled] text. That's what my rep checked in all our accounts to confirm that we had indeed tried for the 6th coin.
I saw that, thanks.
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Old 03-14-2011, 01:35 PM   #388
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Default Re: Can't get the red jelly coin!

I emailed them too, missing the prize on two of my accounts - IF I get an answer - I'll post it - lets hope for the best.
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Old 03-14-2011, 01:35 PM   #389
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Default Re: Can't get the red jelly coin!

going to try and find him now, maybe it's working
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Old 03-14-2011, 01:43 PM   #390
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Default Re: Can't get the red jelly coin!

OK.... looks like if you go and open your pot to check on the coins a window pops up up w/congratulation you made it to the end.... and then you'll find your fountain in your dock.... yay, thanks ganz
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glitchmania, jelly coins, no pond, no red coin, starmaggie was here, where red coin?

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