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Old 03-13-2011, 01:18 AM   #241
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Default Re: Can't get the red jelly coin!

View Post Originally Posted by Bankskinz
NOTE to all:

I also have two NEWER accounts that did not exist last March that cannot get the red coin, and got the Orange Coin first.
So to confirm what a few others have already said, it has nothing to do with whether or not your account participated last year.

Let's all hope that Monday brings us Red Jellies & Grand Prizes once Ganz fixes this problem...

Hugs,
Banks
Yep me too, well I have 1 new Euro account created in January this year and it got the orange first so I did not get the red one on there either so the newer ones are not just getting them
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Old 03-13-2011, 01:20 AM   #242
zombiegirl01
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Default Re: Can't get the red jelly coin!

I have gotton every color of the jelly coins,but i haven't gotton the red one yet.
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Old 03-13-2011, 02:14 AM   #243
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Default Re: Can't get the red jelly coin!

Trading red coins or sending red coins to other accounts will not count towards your total in your pot of gold. You can keep collecting extra coins once you have got a fountain. as long as you complete the rainbow.

I have two old accounts awarded fountains and extra jellys and two new accounts glitched that I cant get the first red coin
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Old 03-13-2011, 05:05 AM   #244
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Default Re: Can't get the red jelly coin!

On USA accts i didn't get the red coin either. On Asia and Europe I got all six coins but the grand prize has not been awarded. Hope this glitz gets fixed. Did anyone else get all six but not the big prize?
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Old 03-13-2011, 05:51 AM   #245
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Default Re: Can't get the red jelly coin!

No red coin here either.
Started with orange, and now I just get this message when I click on the Patty. I can click on it multiple times, and it does not tell me to wait 3 hrs. nor do I receive any other coins of other colors.
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Old 03-13-2011, 05:59 AM   #246
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Default Re: Can't get the red jelly coin!

Same problem for me.
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Old 03-13-2011, 06:39 AM   #247
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Default Re: Can't get the red jelly coin!

of 5 accts in our family ONLY 1 got the RED coin the 1st time played - the other 4 started with the orange coin. we kept track of the times-rooms-phn colors for each time played... and have several screen shots - before going for the 6th coin - and then right after "getting" it. this kind of "skipping" of an item has occurred in lots of their contests so we didn't worry until trying for the final cin. HOW DO WE CONTACT GANZ TO GET THIS RESOLVED??? PLEASE put the answer to this at the top of of the thread - and keep it there so everyone knows what to do to resolve the issue.
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Old 03-13-2011, 06:39 AM   #248
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Default Re: Can't get the red jelly coin!

Didn't work for me, got no name for the last coin I needed so not really sure which one it was. Red I guess. What are we supposed to do?
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Old 03-13-2011, 06:43 AM   #249
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Default Re: Can't get the red jelly coin!

RE:
has anyone who started with a red coin managed to finish yet? were you awarded the fountain?

YES - 1 acct only in our family. and we got the fountain. We want to know how to contact GANZ to resolve the issue...
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Old 03-13-2011, 07:02 AM   #250
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Default Re: Can't get the red jelly coin!

My sister and I got the red coin as our first one.
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glitchmania, jelly coins, no pond, no red coin, starmaggie was here, where red coin?

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