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Old 03-24-2010, 05:12 PM   #21
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Default Re: Can't get into Kinzpark

View Post Originally Posted by luciar
I'm in the park now and I'm on Internet Explorer.
Thanks for confirming it's probably not our browsers!

FYI just got off the phone with my granddaughter who lives in town and she's stuck at the green screen too. Our Kinzphone connection wasn't working either. No less frustrating, but reassuring somehow.

Sigh, it's patience and time, just like litter I guess....
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Old 03-25-2010, 07:12 AM   #22
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Default Re: Can't get into Kinzpark

darn, i still cannot get into the park, is anyone else?
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Old 03-25-2010, 07:33 AM   #23
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Default Re: Can't get into Kinzpark

I guess I'm in good company. This is the third day I have not been able to get into the park. I also have a greenscreen. My sister-in-law who lives in Northern CA. has no problem getting into the park (I'm in Soutern Ca.) I'm so jealous. My webbies want to pick up thrash and keep the park clean.
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Old 03-25-2010, 09:27 AM   #24
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Default Re: Can't get into Kinzpark

View Post Originally Posted by louise54
I guess I'm in good company. This is the third day I have not been able to get into the park. I also have a greenscreen. My sister-in-law who lives in Northern CA. has no problem getting into the park (I'm in Soutern Ca.) I'm so jealous. My webbies want to pick up thrash and keep the park clean.
Yep, it's now Thursday, no less frustrating and I still can't get in! I've sent an email to my friends asking them if they've dealt with anything like this before. Being new, I'm not sure how things like this get resolved. I can't find any kind of GLITCH hotline to GANZ
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Old 03-25-2010, 10:17 AM   #25
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Exclamation Re: Can't get into Kinzpark

I'm back in the park!!! Haven't even checked it out yet, wanted to let the thread know and see if you're all back too! Whew! Let's hope this lasts for awhile and I hope everyone else is outside playing

I'm back, but there aren't many folks there, under 10 total in all the parks, including me...still not perfect

Last edited by fractalwonder; 03-25-2010 at 10:26 AM.. Reason: additional info
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Old 03-25-2010, 04:03 PM   #26
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Default Re: Can't get into Kinzpark

I still can not get into the park from the "Things to do" menu, but no problem going to the park from the Clubhouse. It felt sooooo good to be able to gather up more trash! Thanks for that suggestion!!!!
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Old 03-25-2010, 04:04 PM   #27
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Default Re: Can't get into Kinzpark

I think a lot of people are still having the issue. I am able to get into the park now using Internet Explorer 8 but it will not load the sign for me at all using FireFox (which is the one I usually use). I have cleaned my cache and restarted my computer many times so it isn't that. My mom is also using IE8. Most of the time she can't get into the park still. Every once in a while after maybe 20 attempts of logging in and out of WW and back and forth to the park screen she can get in. When she leaves and tries to go back she has to start the process all over again. This seems to be some kind of odd random glitch. 9 times out of 10 IE8 will not work for me or show any new updates so I have to use firefox or WW won't work right for me. I have missed a lot of click to win things because of this. So maybe the person is right who said this started with the new update. Being that firefox won't work and IE8 will because I can never see the new updates on it. When either one of us are able to get into the park the lag is unbelievable!!! And we are both on brand new laptops with tons of memory, space, and high speed internet connections. Maybe changing the park again was a bad idea?
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Old 03-25-2010, 04:06 PM   #28
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Default Re: Can't get into Kinzpark

I can NEVER get into the park. Is anyone else with Chrome having this issue?
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Old 03-25-2010, 07:05 PM   #29
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Default Re: Can't get into Kinzpark

heads up, I called ganz 3 times today, and they kept telling me to download fox fire and that my fire wall was set too high, after spending 3 hours with mcaffe on the phone they said they were sure it was my server. i called ganz again and told them that and that in webkinz insider there were a lot of others and i find it strange. guess what in 5 minutes it was up and going. my guess is that the server in our erea was not reset. What do you guys think.
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Old 03-25-2010, 07:09 PM   #30
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Default Re: Can't get into Kinzpark

I'm sorry you cannot get into the park. I would contact Ganz and hopefully they will fix it.
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