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Old 01-11-2012, 12:52 AM   #1
panicicantdiscox
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Default can't connect to tournament arena, anyone else having trouble to?

for starters i had to keep logging in and out to get adventure park to work and once it finally did the chat was completely gone. i did manage to get one task done but i have to play against the character to complete this task. every time i go to do so a screen pops up saying 'sorry could not connect.' this same box also came up when i went to power on the phone for my friends. is anyone experiencing this problem? hopefully it will get fixed soon but i'm not complaining. i am just really happy that webkinz is back up and running from lasts nights fiasco. i just wanted to be sure that it isn't just me and making sure it's not my account that's the problem. oh well for now, i can work on all the other stuff i have to do on webkinz world and try again later let me know
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Old 01-11-2012, 01:03 AM   #2
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Default Re: can't connect to tournament arena, anyone else having trouble to?

I couldn't do my challenge for the adventure park because it can't connect to the two-player tournament area, so I can't play the scheduled checkers game to complete that portion of the challenge, and it won't let you skip a part and go on to the next, so my ten bonus digs didn't get used. I'm hoping that they will fix it some time today. It probably has to do with whatever issue is causing the phones to not work. That means that no two-player or multiple-player thing would work, potentially. I lost the second half of my vacation because of the downtime, and I'm not going to buy a new one right now since it may not work in the vacation clubhouse.
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Old 01-11-2012, 01:23 AM   #3
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Default Re: can't connect to tournament arena, anyone else having trouble to?

Phone is off, not turning on. It means no park, no clubhouse and no tournament.
Send your comments to webkinz or call customer service. Most of the time they do not know what is going on and you can help yourself by let them know what is the problem. For example: My kids cannot change rooms with my page since october, they constantly writing about it in comments, but no reaction from webkinz technical people. If more people could contact maybe, just maybe it could help. Just remember for all your problem you can get one answer: We are working on as-is basis. It means you don't like it, don't play it.
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Old 01-11-2012, 01:39 AM   #4
panicicantdiscox
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Default Re: can't connect to tournament arena, anyone else having trouble to?

View Post Originally Posted by lkagi
Phone is off, not turning on. It means no park, no clubhouse and no tournament.
Send your comments to webkinz or call customer service. Most of the time they do not know what is going on and you can help yourself by let them know what is the problem. For example: My kids cannot change rooms with my page since october, they constantly writing about it in comments, but no reaction from webkinz technical people. If more people could contact maybe, just maybe it could help. Just remember for all your problem you can get one answer: We are working on as-is basis. It means you don't like it, don't play it.
i did say that i am not complaining. i thought it would be helpful to go to the forums to see if other people are having trouble with it because i thought it might of been my account. this is something really minor so i'd rather call the company if i am experiencing critical or serious problems.

View Post Originally Posted by jellytab
I couldn't do my challenge for the adventure park because it can't connect to the two-player tournament area, so I can't play the scheduled checkers game to complete that portion of the challenge, and it won't let you skip a part and go on to the next, so my ten bonus digs didn't get used. I'm hoping that they will fix it some time today. It probably has to do with whatever issue is causing the phones to not work. That means that no two-player or multiple-player thing would work, potentially. I lost the second half of my vacation because of the downtime, and I'm not going to buy a new one right now since it may not work in the vacation clubhouse.
really glad to know that it isn't my account thankfully thanks for the response! i am sure this will only be temporary. im just glad that i am able to go on and what not. that stinks that you lost your vacation time and losing your digs

Last edited by panicicantdisco; 01-11-2012 at 01:39 AM..
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