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Old 10-17-2010, 08:40 PM   #1
Lil Kinz
Zessy is on a distinguished road

Default Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

I had heard word of this glitch going around where, after adopting a pet and opening their gift box, you couldn't see what is was you received.

However, that was a while ago and it seemed like people had, for the most part, fixed itself. But not for me OTL
Every time I adopt a pet, I can't see what items I receive when I open their box. It's not something truly major, since I still get the items, but it is just a tad annoying.

The *real* glitch comes from when I try to use my bonus gift box. I recently adopted my 25th pet (YAY! Jackory the Chihuahua, found at a thrift shop with an unopened tag for $3! ) and was given the bonus gift box in which you can choose one of those fancy beds.

Every time I try to use it, this is what I get:

Click the image to open in full size.

If I click "next" it's simply the same thing, only with an added "back" button. Even then, it doesn't seem to register that I've turned a page, so when pressing back, nothing happens.
Good news is that I'm able to "X" out of the box so it's as if I haven't opened it, but every time I try, this is what happens :c
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Old 10-17-2010, 09:40 PM   #2
Peaky07
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Default Re: Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

Aw, I really hope that this gets fixed soon!
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Old 10-17-2010, 11:44 PM   #3
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Default Re: Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

I have exactly the same problem but I am now not even getting the exclusive gift box at all. I adopted my 35th pet and no exclusive box. It is very upsetting
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Old 10-18-2010, 02:29 PM   #4
Lil Kinz
Zessy is on a distinguished road

Default Re: Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

Somewhat glad to see I'm not the only one, for the most part, experiencing this problem D:

Though it seems like all these glitches started with that seemingly minor glitch of being unable to see what prizes you get when adopting a pet o__O;;
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Old 10-18-2010, 05:19 PM   #5
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Default Re: Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

That's weird. I should see if my Super bed gift box in my dock will work. I shall see right now.
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Old 10-19-2010, 03:10 PM   #6
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Default Re: Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

Put in a call to Ganz!! This has been going on for months now!
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Old 10-19-2010, 03:27 PM   #7
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Default Re: Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

Oh yeah I had that problem too. What I did was log out then log back in and I tried it again and it worked. Just drag the gift box back into the room and it should fix itself. If it doesn't work the first time keep trying.
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Old 10-19-2010, 03:50 PM   #8
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Default Re: Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

I hate not seeing what I am getting when I adopt a pet. I have so much in my dock, that it's hard to tell what you have gotten. This has been going on for months. Funny, it doesn't happen when you adopt a Signature pet. Half the fun is seeing what you get!!!!!!
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Old 10-21-2010, 04:04 PM   #9
Supermanfan2
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Default Re: Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

View Post Originally Posted by kinzzcrazy
I have exactly the same problem but I am now not even getting the exclusive gift box at all. I adopted my 35th pet and no exclusive box. It is very upsetting

With your 35th pet you would get a superbed box, not an exclusive box.

If you did not get the superbed box then check and see if you have any Mazin Hamsters, as they count towards the number of pets on the account, but they do not count towards prizes. In other words, if you have 35 pets, but 2 of them are Hamsters, then you only have 33 Webkinz and will need to buy two more Webkinz before getting a superbed.
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Old 10-22-2010, 05:15 PM   #10
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Default Re: Can't choose prize for Gift Box! Or see prizes when opening pet's gift box.

Same thing was happening to me re exclusive (beds) gift box. When I tried to open, it behaved the same as the picture at the top of this thread. Have tried many times, different rooms, cleared cache, etc.

On another thread someone suggested trying a different browser. I usually use Firefox for Webkinz, as it performs better, but was just able to open the exclusive box in Safari!!!

So, that was a great suggestion and thanks!

Last edited by capeanne; 10-22-2010 at 10:00 PM..
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