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Old 10-29-2009, 07:51 AM   #11
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Default Re: Can't access Magical Forest

This is happening on my computer as well; however, on my husband's computer I can access the Magical Forest just fine. I don't know how to fix it so I've just been using his to do my dailies until he can fix mine. I've tried clearing my cookies and cache and nothing is working-mine is totally different than the WI guide so I'm not sure if I'm doing it right. Since I can access the Magical Forest on my husband's computer, I'm thinking that this will not be something that Ganz can fix because it will have to be fixed on the computer that is not working.
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Old 10-29-2009, 07:58 AM   #12
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Default Re: Can't access Magical Forest

I haven't had any problems so far this AM. I have Internet Explorer. Yesterday was terrible. Locking up & not responding every few minutes. Didn't make it in the park & didn't collect one piece of candy yesterday. A very frustrating day in WW. Today seems better already. Hope the park & clubhouse open soon.
Sara

View Post Originally Posted by greensquirrel
This is happening on my computer as well; however, on my husband's computer I can access the Magical Forest just fine. I don't know how to fix it so I've just been using his to do my dailies until he can fix mine. I've tried clearing my cookies and cache and nothing is working-mine is totally different than the WI guide so I'm not sure if I'm doing it right. Since I can access the Magical Forest on my husband's computer, I'm thinking that this will not be something that Ganz can fix because it will have to be fixed on the computer that is not working.
I thought it was my computer too....Today is better so I think it is the site. Maybe try later to see if it is any better for you.
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Old 10-29-2009, 08:02 AM   #13
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Default Re: Can't access Magical Forest

I had the same problem when I went to do my Magical Forest dailies yesterday after the maintenance. I cleared my cache and the problem was fixed.
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Old 10-29-2009, 08:03 AM   #14
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Default Re: Can't access Magical Forest

I can't get in either. I can still see my keys, though.

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Old 10-29-2009, 08:04 AM   #15
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Default Re: Can't access Magical Forest

I have IE 8 and I didn't have any trouble today, I even Finally got to turn in my last silver key. I do wish the clubhouse would open so I can look for candy.
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Old 10-29-2009, 08:09 AM   #16
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Default Re: Can't access Magical Forest

It works on my account now.
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Old 10-29-2009, 08:19 AM   #17
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Default Re: Can't access Magical Forest

View Post Originally Posted by Gypsy
I had the same problem when I went to do my Magical Forest dailies yesterday after the maintenance. I cleared my cache and the problem was fixed.
I agree, I just figured out how to clear my cache by using the Customer Service tab on the front page of WW and now I'm able to use my computer and not my husband's anymore. If you use more than one browser, it looks like you have to clear the cache for each browser. Hope this helps.
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Old 10-29-2009, 08:28 AM   #18
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Default Re: Can't access Magical Forest

Yesterday wasn't good, but today is fine on all accounts I use IE 8.
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Old 10-29-2009, 08:32 AM   #19
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Default Re: Can't access Magical Forest

I have Firefox, and got into the Magical Forest just fine. Maybe it's affecting some members and not others...? I've heard many other members saying they can't get in, either, so I think it's just a glitch that probably has something to do with all the maintenance that WW had. I'm sure it'll be fixed soon.
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Old 10-29-2009, 09:18 AM   #20
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Default Re: Can't access Magical Forest

ok i can help.... I was having same issue all day yesterday and so after being frustrated and calling my sister who could get in I cleared my cache and rebooted the computer and when i got up this morning it was working. hope i helped. seems i have these issues everytime there is a major update.. and it is on all my accounts so it is your computer.
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