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Old 10-02-2011, 12:13 AM   #1
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Question Cannot log in to WW

Every night at 1 Am EDT, I cannot log in to WW. This is both with using IE and Chrome. Anyone else have this problem? Ay suggestions. It is every night without fail. I don't get it.
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Old 10-02-2011, 12:17 AM   #2
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Default Re: Cannot log in to WW

I am having the same problem - with Safari && IE. I hope it's just a mini-maintenance glitch...

EDIT: as of 1:18 am EST I am able to log in again. Hope the same is for you
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Old 10-02-2011, 12:58 AM   #3
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Default Re: Cannot log in to WW

Hi, It did the same to me tonight && Last night. I used FF, Chrome & IE with no luck. Eventually I did get beck in but it was very stressful!! I hope it's a glitch that they will fix VERY soon.
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Old 10-02-2011, 01:04 AM   #4
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Default Re: Cannot log in to WW

Hi everyone,
This problem has been happenng for at least two months. Ganz starts some kind of maintenance every night around 1:10 am KT. The system is usually back up within 15 minutes.

Auntie
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Old 10-02-2011, 01:51 AM   #5
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Default Re: Cannot log in to WW

Hello! I experienced the same issue with Chrome, Safari, and Firefox. I agree it must be some type of daily maintenance. WW is back within 5 or 10 minutes.
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Old 10-03-2011, 06:49 AM   #6
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Default Re: Cannot log in to WW

I have been having continuous problems with logging into WW through IE. I used two different computers and am very frustrated, upon log-in it makes IE crash. I've been fine using Firefox.
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Old 10-03-2011, 07:20 AM   #7
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Default Re: Cannot log in to WW

I'm glad it's just a maintenance thing and not a bug or glitch.
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Old 10-03-2011, 07:20 AM   #8
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Default Re: Cannot log in to WW

View Post Originally Posted by susan1118
I have been having continuous problems with logging into WW through IE. I used two different computers and am very frustrated, upon log-in it makes IE crash. I've been fine using Firefox.
I've been havin the same problem as you susan, since last week, right after an automatic FF update that forced me to delete a file it said was incompatible, loggin in WW now makes IE crash "almost" every time. Unfortunately, I can't use FF with my main account because my dock is too big.. So I tried with Google Chrome and it seem to work.. Annoying because I like to use the duplicate tabs in IE.
This morning I tried uninstalling the IE9 update (reverting to previous version) and I was able to loggin now. I hope this might have fixed my problem..
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Old 10-03-2011, 07:39 AM   #9
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Default Re: Cannot log in to WW

Yeah, I hate this problem. You just gotta wait it out
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