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-   -   Critical Cannot log in to WW (http://www.webkinzinsider.com/forum/glitch-reports-285/cannot-log-webkinz-world-716523/)

gma2r10-02-2011 12:13 AM

Cannot log in to WW
 
Every night at 1 Am EDT, I cannot log in to WW. This is both with using IE and Chrome. Anyone else have this problem? Ay suggestions. It is every night without fail. I don't get it.

lps3cheese10-02-2011 12:17 AM

Re: Cannot log in to WW
 
I am having the same problem - with Safari && IE. I hope it's just a mini-maintenance glitch... :-\

EDIT: as of 1:18 am EST I am able to log in again. Hope the same is for you :)

karenpd10-02-2011 12:58 AM

Re: Cannot log in to WW
 
Hi, It did the same to me tonight && Last night. I used FF, Chrome & IE with no luck. Eventually I did get beck in but it was very stressful!! I hope it's a glitch that they will fix VERY soon.

AuntietoEW10-02-2011 01:04 AM

Re: Cannot log in to WW
 
Hi everyone,
This problem has been happenng for at least two months. Ganz starts some kind of maintenance every night around 1:10 am KT. The system is usually back up within 15 minutes.

Auntie

isabella166510-02-2011 01:51 AM

Re: Cannot log in to WW
 
Hello! I experienced the same issue with Chrome, Safari, and Firefox. I agree it must be some type of daily maintenance. WW is back within 5 or 10 minutes.

susan111810-03-2011 06:49 AM

Re: Cannot log in to WW
 
I have been having continuous problems with logging into WW through IE. I used two different computers and am very frustrated, upon log-in it makes IE crash. I've been fine using Firefox.

Peachtea199810-03-2011 07:20 AM

Re: Cannot log in to WW
 
I'm glad it's just a maintenance thing and not a bug or glitch.

elymic10-03-2011 07:20 AM

Re: Cannot log in to WW
 
Quote:

Originally Posted by susan1118 (Post 24933200)
I have been having continuous problems with logging into WW through IE. I used two different computers and am very frustrated, upon log-in it makes IE crash. I've been fine using Firefox.

I've been havin the same problem as you susan, since last week, right after an automatic FF update that forced me to delete a file it said was incompatible, loggin in WW now makes IE crash "almost" every time. Unfortunately, I can't use FF with my main account because my dock is too big.. So I tried with Google Chrome and it seem to work.. Annoying because I like to use the duplicate tabs in IE.
This morning I tried uninstalling the IE9 update (reverting to previous version) and I was able to loggin now. I hope this might have fixed my problem..::)

kittycaty10-03-2011 07:39 AM

Re: Cannot log in to WW
 
Yeah, I hate this problem. You just gotta wait it out :P


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