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Old 08-18-2010, 09:33 AM   #1
LOVE is from God
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Default Cannot log in - GREEN SCREEN

After entering username & password, all you get is a green screen. The W disappears & nothing else happens.

Repeated attempts to refresh site unsuccessful. Clearing cache does not help, either.

Does anyone else HATE "upgrades"????
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Old 08-18-2010, 09:37 AM   #2
onders never cease
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Default Re: Cannot log in - GREEN SCREEN

Have you tried just going to wherever you want to go? Just click on Employment office or todays activities,my Room etc. From the things to do. That is what is happening to me but I can still get to those things. Check it out and see what happens.


GoodLuck
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Old 08-18-2010, 11:41 AM   #3
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Default Re: Cannot log in - GREEN SCREEN

that happens to me every once in a while maybe if you just wait a while it will get better? i have no idea
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Old 08-19-2010, 02:45 AM   #4
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Default Re: Cannot log in - GREEN SCREEN

'fixed' - now webkinz won't even load the log in page! ha!
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Old 08-19-2010, 03:54 AM   #5
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Default Re: Cannot log in - GREEN SCREEN

For the past few weeks, whenever I clear cache or there's a server upgrade, I cannot login as usual on the regular page. Instead I have to login the first time -- on one of my accounts -- using the login at the Customer Service page. After I've done that once, the other accounts open okay. You might try that.
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