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Old 11-20-2011, 02:01 PM   #1
arrior cats XD
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Laserstar's Avatar
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Default CANNOT LOG IN!!

I log in, I get the screen "you have won prizes" but in the space where there's suppose to be a prize it just say undefined. Then when i close the window it goes to a blank green screen. I can't press any buttons, can't do anything but close the window. I tried this on Firefox, Internet Explorer, and Google Chrome and the same thing happens every time. Does anyone else have this problem?
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Old 11-20-2011, 02:44 PM   #2
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Default Re: CANNOT LOG IN!!

I haven't been able to log in all morning. I got the log in front page, then it took forever for the Mario Page to load where you should be able to type in your user name, but the user name info never loaded at all. Now I at least got that far, and it looks like it may be loading finally.......Well I have a green screen and a loading W!!! I'm on Firefox, but it also did the same on IE and on Cloud Browse, so maybe Ganz has been trying to fix the ATV kinectimals glitch.....
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Old 11-20-2011, 04:42 PM   #3
huffs
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Default Re: CANNOT LOG IN!!

Perhaps a little patience will do.
Try hourly, if possible. If that doesn't work, then hopefully it works tomorrow! D:
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Old 11-20-2011, 06:48 PM   #4
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Default Re: CANNOT LOG IN!!

There's another thread about this started a couple of weeks ago. The problem is widespread. I've used the following web address and sometimes it works.

Webkinz World - Come In and Play

Ganz has been contacted, but they're not too hopeful about the situation being remedied soon.

It doesn't matter what browser you are using or how many times you clear your cache.
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Old 11-20-2011, 07:34 PM   #5
arrior cats XD
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Laserstar is a glorious beacon of lightLaserstar is a glorious beacon of lightLaserstar is a glorious beacon of light

Default Re: CANNOT LOG IN!!

Aww.. that's really too bad.. and today would've been the 7th day i visited this week!
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