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Old 01-19-2012, 12:42 AM   #21
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Default Re: Campkinz Counselor, Counselor in training,

I did two challenges ahead of them being released and I don't have the rest of the new ones.
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Old 01-19-2012, 01:00 AM   #22
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Default Re: Campkinz Counselor, Counselor in training,

so i just completed the campkinz counselor in training challenge and now i have no challenge icons on my page.
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Old 01-19-2012, 11:11 AM   #23
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Talking Re: Campkinz Counselor, Counselor in training,

Before the maintenance, I had completed two of my accounts, the other two still had parts of challenges to be completed. Those two have since received the latest challenges; however, the accounts that had no challenges left to be completed before the maintenance have not received the new challenges. Is there a connection? Guess I'll be making another call to Ganz, as the rep told me today that the techs were aware that there was a problem with people not receiving the new challenges, and that they were looking into it, but there was no estimated time of repair!!

Okay, just got off the 'phone with an extremely helpful Ganz rep (Andre you rock). He says that the techs had informed them that the issue of missing challenges had been resolved as of about 30 minutes ago. I had been on my one account that was still not showing any new challenges, so we went over the prizes that would have been issued - and I had them. So for those that do not have new challenges showing, did you complete some challenges before the maintenance that had the telescope icon? If that is the case those were in fact the new challenges, even though the "ask friends" items are different, the prizes issued were the same - the end ones being Pig Hollow Lake (I think that's what it's called) and Harmonious Hammock. If you have these prizes in your dock then you already completed the new challenges before they were new challenges. Hope that helps.

Last edited by flutterby7; 01-19-2012 at 11:11 AM..
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Old 01-19-2012, 11:33 AM   #24
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Default Re: Campkinz Counselor, Counselor in training,

I just got the Counsellor in training in my NA account. Be sure to clear your cache and refresh your Webkinz Login to create a new path. You should see it then
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Old 01-20-2012, 02:16 PM   #25
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Default Re: Campkinz Counselor, Counselor in training,

View Post Originally Posted by flutterby7
Before the maintenance, I had completed two of my accounts, the other two still had parts of challenges to be completed. Those two have since received the latest challenges; however, the accounts that had no challenges left to be completed before the maintenance have not received the new challenges. Is there a connection? Guess I'll be making another call to Ganz, as the rep told me today that the techs were aware that there was a problem with people not receiving the new challenges, and that they were looking into it, but there was no estimated time of repair!!

Okay, just got off the 'phone with an extremely helpful Ganz rep (Andre you rock). He says that the techs had informed them that the issue of missing challenges had been resolved as of about 30 minutes ago. I had been on my one account that was still not showing any new challenges, so we went over the prizes that would have been issued - and I had them. So for those that do not have new challenges showing, did you complete some challenges before the maintenance that had the telescope icon? If that is the case those were in fact the new challenges, even though the "ask friends" items are different, the prizes issued were the same - the end ones being Pig Hollow Lake (I think that's what it's called) and Harmonious Hammock. If you have these prizes in your dock then you already completed the new challenges before they were new challenges. Hope that helps.
Thanks, Flutterby, for verifying what the prizes were. I was beginning to wonder if I had finished them all or if something else came back that I wasn't aware of. Because of your helpful response, I know that I am up-to-date on my own account, and can now work on the kids' accounts. (I'm only finishing the ones that have a time limit for them unless they ask me to do various challenges. There are some games and jobs that they can't do.) I already have the wonderful lake and the really cool hammock. (And an additional thanks for Andre at Ganz for going through it all with you in detail!)
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Old 01-22-2012, 06:16 PM   #26
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Default Re: Campkinz Counselor, Counselor in training,

Don't worry! Its because you havn't completed the challenges that you are supposed to do in order to recieve that new challenge. Its not a glitch don't worry in order to get that challenge, make sure you have completed all the challenges you have right now that are not completed. If you have done so already and still havn't recieved the campkinz challenge, feel free to contact webkinz.
Webkinz doesn't respond to me either. Sorry to hear that you have been experiencing that problem too.

I hope you get the challenge soon!

Good luck!
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