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I have what might be the same problem. I get logged out - get the new logout games - randomly DURING GAMES after I have reached a fairly high status on the games.
My flash player is updated and I run either XP or Win7 and current version of Firefox. Happens on more than one computer.
This has been happening for 2-3 weeks.
How long has that new loutout game been running? Could that be an issue? My gut says that it happens after you've been playing a certain amount of time (maybe 15-20 mins?) and the system for some reason considers the account inactive & logs you out.
When I was playing "Home Before Dark" the game of the day, I was doing really well, and was receiving lots of kinzcash. I was getting to a great score, when all of a sudden, I got logged out! It happened out of the blue. This is the second time it has happened to me. The first time, I lost the kinzcash I was earning, but the second time, it seems that I received the kinzcash. I'm not sure if I have the high score. It's very frustrating to get so far, and then your hard work seems to be lost. I hope my score is there. Ganz, please fix this.
UPDATE: The same thing happened to me today again. 2 or 3 times today, while I was in the arcade: I got a pop-up that said, "You have been inactive. If you want to stay online, click the yes button. You will automatically be logged out in 2 minutes." I know that that's not exactly what it said, but the point is, it popped up, and told me I had 2 minutes left every time.
This ONLY happens in the arcade for me.
UPDATE: I just got logged out while I was at the newpaper. No warning or anything. It just logged me out.
It happens to me everytime I play. It doesn't matter what I am doing- after about 30 minutes, it automatically logs me out and goes to the new " log out" game they have. Seems like this has been going on for quite a few months. Are they really working on problem????
Seems like certain browsers have more trouble than others
I use internet explorer and I don't get logged out during my games
I think it will always happen until they do away with automatic log out thing
do they really need to kick us off all the time if we don't do anything for a few minutes?
most of us play safely at home where nobody is going to hack us right?
It would be nice to be able to set our own log out to 10 or 15 or 30 minutes
I am a mom with small kids, they know not to mess with stuff
but I do have to get up to take care of them and I get kicked off every time!
I am starting to hate that carnival!!!
I wa in the park chatting with friends and out of no were i got frozen, then my screen blinked and i was at the front page!!! As i kept going to the park it kept getting worse!!! Also i know this is not the place for this but i am mad at people that like to report me because i wont play a game with them at the park or trade in the trading room! They report me now i am banned for two months! The last to months of my full year deluxe! They should only be able to ban forr a week
The strangest thing happened today. I was at the Kinzville Academy and was doing my classes and I got logged out of the first one and was kind of upset. Then I went to do another after I went back in and it did it again. I figured it would never happen 3 times in a row and it did.... I failed all 3 classes today because of this glitch.
I called them today thinking that they might need data as to when it happens. I was told it is happening to everyone no matter what server they are on or what browser they are using or what they happen to be doing at the time. I haven't gotten logged out at the academy mostly because I hardly ever sent my pets there. I have been logged out right when I clicked on a fairy in the forest and a lot of times when I am just arranging things in a room or trying to clear my dock.
They are aware of the problem and working on a fix for it and meanwhile we all just have to live with it. I am sorry that it is happening to some of you at such bad times.
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