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Old 05-25-2011, 02:54 PM   #491
Wacky Holidays!
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SnowCrystal is stuck on replay
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Default Re: Being logged out of Webkinz randomly?

My random logouts are still happening, but now I am getting an error message, instead of just being dumped to the logout screen (where you have to click log in again). I am getting the "Oops, I am sorry.... can't connect to WW" error (don't remember the exact wording). After I get that error, I have no choice but to log out!

I just got the error message when I was supposed to get jumbleberries in my dock after playing the game. I didn't get my jumbleberries after I logged back in and I cannot play again today.
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Old 05-25-2011, 05:58 PM   #492
ishing U A Great Day
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Default Re: Being logged out of Webkinz randomly?

View Post Originally Posted by SnowCrystal
My random logouts are still happening, but now I am getting an error message, instead of just being dumped to the logout screen (where you have to click log in again). I am getting the "Oops, I am sorry.... can't connect to WW" error (don't remember the exact wording). After I get that error, I have no choice but to log out!

I just got the error message when I was supposed to get jumbleberries in my dock after playing the game. I didn't get my jumbleberries after I logged back in and I cannot play again today.
I'm getting that message too! I'm getting so tired of this and when it happens I seethe so bad I have to just walk away to cool off! I was in the jumbleberry field game and had just clicked on the last match when boom I got the Oops message! Needless to say I didn't get my berries I won.
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Old 05-25-2011, 07:19 PM   #493
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Default Re: Being logged out of Webkinz randomly?

View Post Originally Posted by SnowCrystal
My random logouts are still happening, but now I am getting an error message, instead of just being dumped to the logout screen (where you have to click log in again). I am getting the "Oops, I am sorry.... can't connect to WW" error (don't remember the exact wording). After I get that error, I have no choice but to log out!

I just got the error message when I was supposed to get jumbleberries in my dock after playing the game. I didn't get my jumbleberries after I logged back in and I cannot play again today.
View Post Originally Posted by Vickie
I'm getting that message too! I'm getting so tired of this and when it happens I seethe so bad I have to just walk away to cool off! I was in the jumbleberry field game and had just clicked on the last match when boom I got the Oops message! Needless to say I didn't get my berries I won.
The exact same thing just happened to me!

It wasn't the first time I got the error message today but getting it when the Jumbleberries should be awarded is adding insult to injury!
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Old 05-25-2011, 07:48 PM   #494
Wacky Holidays!
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SnowCrystal is stuck on replay
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Default Re: Being logged out of Webkinz randomly?

Just happened again to me on another account when I was supposed to be awarded my jumbleberries. I should have gotten a purple moonberry, too

Here is the pic:
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Old 05-25-2011, 07:51 PM   #495
Wacky Holidays!
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SnowCrystal is stuck on replay
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Default Re: Being logged out of Webkinz randomly?

Since the error message has been appearing, I think we should all call customer support and report it. I already called earlier today. The number is 1-866-webkinz. It is obvious that they are working on it, since we are getting the error message instead of just being logged out. The result for us is the same--we lose our turn at whatever we are doing. I think we should all call because they might think they fixed it (if we don't call and let them know that they didn't fix it)!
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Old 05-25-2011, 07:53 PM   #496
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Default Re: Being logged out of Webkinz randomly?

that happened to me often. i usually just get log back in and it's fine. but its frustrating that u have to keep logging back in.
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Old 05-25-2011, 09:27 PM   #497
icked Webbies
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Default Re: Being logged out of Webkinz randomly?

From the beginning of this glitch, the jumbleberries were a major trigger...least for me they were..STINKS that hasn't been corrected yet. I haven't been on much, RL keeping me busy, so I haven't done jumbleberry in a while...it's too bad it is still happening though
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Old 05-26-2011, 01:23 PM   #498
T9850
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Default Re: Logging me out?!

I get that too. It's plain annoying.
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Old 05-27-2011, 09:19 PM   #499
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Default Re: Being logged out of Webkinz randomly?

I went on Firefox and I didn't get the glitch HOWEVER I might have got lucky.
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Old 05-28-2011, 09:14 AM   #500
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Default Re: Being logged out of Webkinz randomly?

Yeah, that happens to me and someone I know. We both get so frustrated!
It mainly happens to the person I know, though.
I use Firefox and it happens rarely.
The person I know uses Internet Explorer 7 (I think) and at least 20 times every month she gets logged out. It hasn't happened in the last month or so, so that's good . . .

Last edited by sabrinafan1; 05-28-2011 at 09:16 AM..
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