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Old 12-09-2010, 09:47 PM   #31
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Default Re: Getting logged out CONSTANTLY

Wow, I didn't realize so many were having this problem too..I'll be sure to mention that when I call tomorrow...Now if my kids can stop being sick I'll have the time and sit on the phone with customer service! I'll cross my fingers that the gremlins chew through something in the night and fix this glitch for us and I won't HAVE to call... HA!
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Old 12-09-2010, 10:03 PM   #32
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Default Re: Getting logged out CONSTANTLY

This has been happening to me too..I have lost around 200 kinzcash a couple of times while playing zingoz pop and it happened once while I was playing the new wacky game. It's really frustrating when you're trying to earn money to get that key! Dragonbird..love the bologna! LOL...
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Old 12-10-2010, 06:19 AM   #33
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Default Re: Getting logged out CONSTANTLY

View Post Originally Posted by swanjo
This has been happening to me too..I have lost around 200 kinzcash a couple of times while playing zingoz pop and it happened once while I was playing the new wacky game. It's really frustrating when you're trying to earn money to get that key! Dragonbird..love the bologna! LOL...
haha! That graphic is from a while ago...BUT it applies to this...just got logged out of two accounts again, doing my job on one-so obviously this is still not corrected...I wonder what on EARTH the problem is???
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Old 12-10-2010, 08:21 AM   #34
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Default Re: Getting logged out CONSTANTLY

View Post Originally Posted by dragonbird
Hmmm...Here is what I think: They are wrong, period end of story.

I'm using Fire Fox and it is not from lost connection of internet. I have had that happens and it is completely different than what is happening here.

I've got something for them:
Click the image to open in full size.

I'm calling in the morning if this is still an issue...

LOLOLOLOL....to funny but oh so true.

I've had it happen as well, but not as often as some of you others, but then again, I've been too busy to be online very much.
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Old 12-10-2010, 11:03 AM   #35
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Default Re: Getting logged out CONSTANTLY

I just spoke with a rep. She was VERY VERY VERY kind and nice and asked a ton of questions. I have also sent her a follow up email at her request attaching certain information pertinent to my computer's drivers.

She let me know that there are a LOT of other people with this very issue, so clearly they are aware of it, and I can only assume they will work to get it fixed. They are really good about that, for the most part....
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Old 12-10-2010, 11:24 AM   #36
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Default Re: Getting logged out CONSTANTLY

Thanks for calling Dragonbird..it just happened to me AGAIN!! I have now lost about 800 kinzcash AT LEAST and should have been able to unlock another level to my key..how am I ever going to get there 30 kinzcash at a time..that's my only option, is to play short games..so frustrating. I really hope they get it fixed soon. I wish I had time to call today, but the kids are underfoot and never let me have a conversation w/anyone on the phone.
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Old 12-10-2010, 11:29 AM   #37
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Default Re: Getting logged out CONSTANTLY

I have not been on today, but yesterday when my kids were playing it was constantly happening to them.

I felt so bad when it happened the last time and it was my youngest turn on the computer, he started getting teary eyed because I said obviously there is an issue so let's turn off the computer. He was upset because he did not have long to play but he does not know how to sign on and it's a pain to constantly have someone come over to keep signing on for him.
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Old 12-10-2010, 11:49 AM   #38
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Default Re: Getting logged out CONSTANTLY

View Post Originally Posted by dragonbird
I just spoke with a rep. She was VERY VERY VERY kind and nice and asked a ton of questions. I have also sent her a follow up email at her request attaching certain information pertinent to my computer's drivers.

She let me know that there are a LOT of other people with this very issue, so clearly they are aware of it, and I can only assume they will work to get it fixed. They are really good about that, for the most part....
Thanks for calling Dragonbird. I've been getting logged out more and more frequently and now keep getting a "waiting line" stating I'm in line for the next slot into Webkinz World when I log back in. Soooooo frustrating!
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Old 12-10-2010, 01:01 PM   #39
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Default Re: Getting logged out CONSTANTLY

View Post Originally Posted by swanjo
Thanks for calling Dragonbird..it just happened to me AGAIN!! I have now lost about 800 kinzcash AT LEAST and should have been able to unlock another level to my key..how am I ever going to get there 30 kinzcash at a time..that's my only option, is to play short games..so frustrating. I really hope they get it fixed soon. I wish I had time to call today, but the kids are underfoot and never let me have a conversation w/anyone on the phone.
Oh gosh, that is so aggravating...The rep asked me about my key-I think she was wondering if I was only angry about the fact that I can't earn it if I can stay logged in...I told her that I wasn't even concerned about that yet-at this time I just want to be able to get on and stay on with no trouble, the key will follow...My garden is dead because I gave up-it logged me out so many times it wasn't worth it to keep logging back in...Not to mention all the KC you lose becasue you get logged out in the middle of a job or game and of course the money isn't awarded...




View Post Originally Posted by mlachance9
I have not been on today, but yesterday when my kids were playing it was constantly happening to them.

I felt so bad when it happened the last time and it was my youngest turn on the computer, he started getting teary eyed because I said obviously there is an issue so let's turn off the computer. He was upset because he did not have long to play but he does not know how to sign on and it's a pain to constantly have someone come over to keep signing on for him.
Aww that is too bad...It's really tough for the little ones, they don't understand this stuff...luckily my dd has been around long enough to know about these issues, and thankfully I don't have to log her in anymore (phew! )...
View Post Originally Posted by queenbeemmz
Thanks for calling Dragonbird. I've been getting logged out more and more frequently and now keep getting a "waiting line" stating I'm in line for the next slot into Webkinz World when I log back in. Soooooo frustrating!
oh my! I haven't had the line as of yet, but I haven't been home since I called to try...I haven't gotten a response email back or a phone call yet..Hopefully I can get on later to see if anything is improving, but I'd assume not yet if we haven't heard anything...Best bet is for everyone to call as well-teh more people that are concerned enough to call the higher priority they make it...
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Old 12-10-2010, 01:21 PM   #40
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Default Re: Getting logged out CONSTANTLY

Just wanted to post that it has been happening to me also.
I got logged out several times last night but (so far) only once today.

It is always when I am right in the middle of something......and while in different places in ww. I got booted out of my recess at the academy (didn't lose that thank goodness), while at Artes, and several times in the arcade.
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