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Old 12-09-2010, 02:43 PM   #21
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Default Re: Getting logged out CONSTANTLY

It happened to me twice already today. The first time I was in the middle of a class at the Academy and so I failed that class for today! (Am glad classes are free now!) Then it happened again later while I was playing a game.
I wonder if maybe it was a time thing because I believe it happens about 45 minutes after I log in. I can't seem to figure out any pattern to it.
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Old 12-09-2010, 02:52 PM   #22
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Default Re: Getting logged out CONSTANTLY

View Post Originally Posted by mommy-o
It happened to me twice already today. The first time I was in the middle of a class at the Academy and so I failed that class for today! (Am glad classes are free now!) Then it happened again later while I was playing a game.
I wonder if maybe it was a time thing because I believe it happens about 45 minutes after I log in. I can't seem to figure out any pattern to it.
It's much faster than that for me..sometimes soon as the newspaper shows up I'm logged out..sometimes I get three minutes for my room to load and I get logged out..sometimes it's a half hour...I can't figure it out myself...I planned on calling today, but ds is home with the flu, and I can't commit to a long phone call...
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Old 12-09-2010, 03:05 PM   #23
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Default Re: Getting logged out CONSTANTLY

I called webkinz and they said its a lost connection with internet explorer.

Anyone who has had this problem using firefox?
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Old 12-09-2010, 03:15 PM   #24
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Default Re: Getting logged out CONSTANTLY

View Post Originally Posted by webinzkid
I called webkinz and they said its a lost connection with internet explorer.

Anyone who has had this problem using firefox?
Hmmm...Here is what I think: They are wrong, period end of story.

I'm using Fire Fox and it is not from lost connection of internet. I have had that happens and it is completely different than what is happening here.

I've got something for them:
Click the image to open in full size.

I'm calling in the morning if this is still an issue...
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Old 12-09-2010, 03:21 PM   #25
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Default Re: Getting logged out CONSTANTLY

They sounded like they didnt know how to fix the problem at all.
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Old 12-09-2010, 05:04 PM   #26
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Default Re: Getting logged out CONSTANTLY

Happens to me all the time since the new Webkinz World began especially during arcade games. I had just entered lvl 10 of the new Wacky game when it did it to me (Grr). Most of the time, it doesn't give me the cash I have accumulated either - and there will be several hundred KC lost (in games like Zingo Pop I reach the trophy almost everytime). It's really getting to me, how can I hope to fulfill the Kinzville requirements when my money keeps disappearing when I do arcade?

Incidentally I AM using Firefox, so don't let anyone tell you (when you call) that that is all you need to do.
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Old 12-09-2010, 05:23 PM   #27
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Default Re: Getting logged out CONSTANTLY

View Post Originally Posted by Jennielou
Temporary solution though not a fix of course...hit log out every few levels or so and hit No. That should keep you logged in. It happened to me last night in the Arcade and used to while playing Hamsters.
Thanks, I'll try that
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Old 12-09-2010, 08:26 PM   #28
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Default Re: Getting logged out CONSTANTLY

I'm using Firefox and it happens to me.
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Old 12-09-2010, 08:37 PM   #29
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Default Re: Getting logged out CONSTANTLY

I'm having the same issue - usually when playing Atlantiles (trying to get a trophy lol)

I'm usung Firefox and can't be lost connection cause in another window I'm on WI and that doesn't log off

I love Dragonbird's graphic answer to Ganz - you always find the humor in things

btw it seems Ganz's first reaction lately is blame the customer's computer not their own programing no matter how many people have the same problem on how many different computer systems

Last edited by bangkokyankee; 12-09-2010 at 08:44 PM..
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Old 12-09-2010, 08:59 PM   #30
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Default Re: Getting logged out CONSTANTLY

it happen to me too
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