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Old 02-14-2011, 10:58 AM   #81
joi
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Default Re: Snowflake's snowglobe is stuck in my rooms.

I called Ganz and they fixed it while we were on the phone. The rep told me to put the globes on something (table, pedestal, etc) or to leave them in my dock until I decided where they should go. Just don't put them directly on the floor or they get stuck.

I would suggest calling and having it fixed - it only took a few minutes to get them unstuck.
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Old 02-14-2011, 11:13 AM   #82
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Default Re: Snowflake's snowglobe is stuck in my rooms.

This has worked for me too.

Stuck Items - Webkinz Insider Wiki

When Ganz "unsticks" items, if you have more than one of that item and some are in other rooms, they ALL will be moved to your dock.

I had a stuck Goober's trophy once. I called Ganz. It was "unstuck" but I had to put back 19 Goober's trophies that were in other rooms
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Old 02-14-2011, 08:43 PM   #83
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Default Re: Snowflake's snowglobe is stuck in my rooms.

View Post Originally Posted by canonymous
This has worked for me too.

Stuck Items - Webkinz Insider Wiki

When Ganz "unsticks" items, if you have more than one of that item and some are in other rooms, they ALL will be moved to your dock.

I had a stuck Goober's trophy once. I called Ganz. It was "unstuck" but I had to put back 19 Goober's trophies that were in other rooms
I did that a few months ago. It worked. Definitely a good use of ten minutes.
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Old 02-27-2011, 11:16 AM   #84
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Default Re: Snowflake's snowglobe is stuck in my rooms.

View Post Originally Posted by joi
I called Ganz and they fixed it while we were on the phone. The rep told me to put the globes on something (table, pedestal, etc) or to leave them in my dock until I decided where they should go. Just don't put them directly on the floor or they get stuck.

I would suggest calling and having it fixed - it only took a few minutes to get them unstuck.
I put it directly on the floor and now it's stuck, I'll be contacting Ganz
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Old 06-02-2011, 04:28 PM   #85
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Default Re: Attention: All SnowFlake Snowglobe owners!

bump to the top
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Old 06-03-2011, 07:34 PM   #86
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Default Re: Attention: All SnowFlake Snowglobe owners!

I have the snowglobe on a floor in my room but at least it's in a room with a snowy background.
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Old 06-11-2011, 10:37 AM   #87
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Default Stuck Snowflake's Snowglobe

I've been finding that Snowflake's Snowglobe (a key craze prize) gets stuck in a room every time. I've gotten tech support to "unstick" it for me many times but it still gets stuck every time, so now I've just left in a room where I don't mind it being stuck. I hope Ganz fixes this problem soon!
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Old 06-11-2011, 10:42 AM   #88
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Default Re: Stuck Snowflake's Snowglobe

Me too, this probaly just another glitch. I've had this problem too and it gets really annoying, hopefully it will be fixed soon.
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Old 06-11-2011, 10:51 AM   #89
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Default Re: Stuck Snowflake's Snowglobe

I haven't had that problem but i have an item in one of my pets room that's been there for a year or two and two welcome balloons in my house tot hat's been there forever its probably another weird ganz glitch i pray its gonna be fixed soon
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Old 06-11-2011, 10:52 AM   #90
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Default Re: Stuck Snowflake's Snowglobe

It doesn't get stuck if you put it on a table. It's only on the floor where it gets stuck.
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