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Old 12-09-2011, 06:18 PM   #31
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Default Re: Have to log in four or five times

Hey DixieCup. I've never had that problem before. I log in once and boom i'm in my account and don't log out just close the webkinz window ( What I Do)

EDIT: I got on yesterday and now i've logged in twice and i got the screen

Another EDIT: My account fully loaded

Last edited by luvzfrogs; 12-09-2011 at 06:54 PM..
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Old 12-09-2011, 06:33 PM   #32
Webkinz :)
 
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Default Re: I can't log on

Okay, thanks. I'm in, but not like totally cause the newspaper still wont load.
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Old 12-09-2011, 10:12 PM   #33
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Angry can't log on

Since the update this Wednesday. I ham having terrible trouble logging in. I have now been trying for over 2 hours. I keep getting a green screen. Sometimes one ad will pop up in the middle of the screen. I intermittently had this trouble before Wednesday, but since then it has been consistent. I have cleared my cache, rebooted my computer. I have tried 3 different browsers. It is the same on all! The ads seem to load, but never the program.
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Old 12-10-2011, 12:47 PM   #34
Happy New Year
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Default Re: I can't log on

I've been having similar issues, I cleared my cache, switched browsers and only have 88 items in my dock. Argh, Ganz!
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Old 12-11-2011, 02:50 AM   #35
ebkinz. EX-cellent!
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Default Anyone else having trouble getting in?

Everything was fine this (that is, Saturday a.m.). Went out for lunch. Got back a little after 1:30 pm. Found was unable to get back in.

Got the login page, everything went as usual until the Webkinz "W" loading screen. After the "W" showed up, it pulsed for a few seconds and then disappeared. Only thing is, Webkinz World did not show up. After the "W" left, the green background with the trees and mountains pic up at the top of the screen remained stuck there.

Anyone else having this problem? Suggestions? Help?
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Old 12-11-2011, 02:56 AM   #36
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Default Re: Anyone else having trouble getting in?

This happens to me sometimes but it usually works when I try a second time. If not you might try a different browser (firefox, chrome, safari etc) or (and usually this works) try rebooting! Hope something works! Good luck!
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Old 12-11-2011, 04:03 AM   #37
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Default Re: Anyone else having trouble getting in?

I had it freeze like that for me a couple times yesterday. I just used the f5 option and logged in again. Have you tried restarting your computer to clear the cache and see if that works?
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Old 12-11-2011, 04:09 AM   #38
onderful World!
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Default Re: Anyone else having trouble getting in?

Serendipity, I've been having this problem for weeks now on Firefox (Mac). I even upgraded my OS to see if that made a difference (it didn't). I emptied my dock down to 200 items, but that didn't matter either. It happens on all my accounts, not just my main one.

Usually if I wait a bit, it pops up. Sometimes if I click on the blue screen, move the scroll bar up and down, or view another browser tab that kicks it into loading the final part. And sometimes I have to re-load the page and just start over. It's maddening and I don't know why it changed but I wish it would go back to being the way it was.

Sorry and I hope these tips help you, at least until WW fixes this issue.
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Old 12-11-2011, 06:08 AM   #39
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Default Re: Anyone else having trouble getting in?

Unfortunately this is happening to a lot of people. There are several threads on it. I've had the problem for weeks. According to Ganz it has something to do with the ads. I've found that using this web address has helped:

Webkinz World - Come In and Play

Good luck!
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Old 12-11-2011, 11:01 AM   #40
OOO Ghostkinz!
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Default Re: Anyone else having trouble getting in?

View Post Originally Posted by ArtySmarty
Serendipity, I've been having this problem for weeks now on Firefox (Mac). I even upgraded my OS to see if that made a difference (it didn't). I emptied my dock down to 200 items, but that didn't matter either. It happens on all my accounts, not just my main one.

Usually if I wait a bit, it pops up. Sometimes if I click on the blue screen, move the scroll bar up and down, or view another browser tab that kicks it into loading the final part. And sometimes I have to re-load the page and just start over. It's maddening and I don't know why it changed but I wish it would go back to being the way it was.

Sorry and I hope these tips help you, at least until WW fixes this issue.
I have had to login in excess of 5 times before one account will load. It is quite irritating. I was never able to log on yesterday and I never got my gift
Dixiecup is offline Female
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