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Old 12-04-2011, 01:31 AM   #21
Wkkw
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Default Re: Anyone else getting the green loading screen of nothingness?

On my personal laptop it does that.. but on any other computer I use it works fine.. I have the same problem.. I tried everything even Factory Reset..
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Old 12-04-2011, 08:13 AM   #22
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Default Re: Anyone else getting the green loading screen of nothingness?

This is how it works for me; you loggin 1 time first, close it, then loggin again. The second window normally works for me.
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Old 12-07-2011, 06:38 PM   #23
How many zeros?
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Default Re: Anyone else getting the green loading screen of nothingness?

it's working for me again
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Old 12-08-2011, 08:59 PM   #24
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Default I can't log on

I put in my username and password and hit enter. Then the green screen pops up and I'm stuck waiting. It's been like this for a while so I havn't logged in all week. Any ideas on what to do?
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Old 12-08-2011, 10:07 PM   #25
How many zeros?
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Default Re: I can't log on

Many people are having this problem because of the new ads
here are 3 suggestions:
Try typing your log in info faster...something on the log in page causes it to not load
Use this link to get to the log in page: Webkinz World - Come In and Play
Switch your browser...try something like Google Chrome
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Old 12-09-2011, 02:46 PM   #26
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Default Have to log in four or five times

Hoping I am not the only one with this problem.
I have to log in at least 4 or five times before I am actually in my account.
I have done the standard clear cache and such and I have tried different browsers.
Before maintenance I was having to do this twice and I would get into my account. Now it is much more and it is frustrating.
I also noticed that when you log out you are FORCED to play the Wacky logout. To circumvent this I just click on the Wacky Pinata game and then [X] out from there.
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Old 12-09-2011, 04:36 PM   #27
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Default Re: Have to log in four or five times

Yeah. Welcome to the "green screen of death" club.
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Old 12-09-2011, 04:56 PM   #28
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Default Re: Have to log in four or five times

Hi Dixiecup and Pitenana! I think I was having the same thing about logging in twice or so to get in before maintenance as well, but now I can't get in at all - it's going green screen, flashed dock and then ads....

I called up Ganz/Webkinz, and they said that no one else has called up on their end reporting this type of problem, that I'm the only one with it. They also told me that I have too many items in my dock, and that the whole flash problem green screen thing happens because of that. If you have a lot of items in your dock, maybe try to empty it... They recommend ~500 but.... sigh...

They told me that the problem isn't on their end, it's just my computer - everything is working fine on their end... (I've heard that story before in glitch incidents)

Hopefully we'll all be able to get in right away someday.

I mentioned to one rep that it would help if they increase the amount of access available especially since it's so difficult to get in to their website in general, not to mention peak hours when people are home from school and such.

If you are having increasing problems getting in, please call Ganz if you can, because then it won't just be my computer in their opinion, and they'll see others are also having added difficulties.
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Old 12-09-2011, 06:10 PM   #29
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Default Re: Have to log in four or five times

dixie....................i too, alas, have this issue and unfortunately when it happens, IF THERE IS A POP UP PRIZE you lose it, as it is like you logged in and out before it came up. it will NOT POP UP again on another log in

(i have called countless times over missing pop up prizes that i did log in for.)

sometimes now............ it starts to log me in right like it will go forward, but then logs right past the whole site. i have gotten so frustrated as it is taking away the fun of the game, and it is also hard to explain it to someone on the phone.

i double dare them to tell me too many items in my dock..............as NONE of mine have over 100 items in them

Last edited by miss spots; 12-09-2011 at 06:13 PM..
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Old 12-09-2011, 06:16 PM   #30
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Default Re: Have to log in four or five times

I have not had this probelms personally. Hope it gets fixed!
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