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Old 08-12-2011, 09:59 AM   #1
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Default Alyssa Star Challenge freezes account

I've been having an issue with Alyssa's Star Challenge. It only happens if I don't get a star. When I try to exit Webkinz totally freezes up on me but only if I haven't gotten a star. I have to close the page & log back in to my account If I get a star everything works fine.
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Old 08-12-2011, 10:07 AM   #2
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Default Re: Alyssa Star Challenge freezes account

Which browser do you use? Maybe it's your broswer? Also try Clearing your Cache/Cookies. I'm sorry this is happening to you, hope you can fix it as soon as possible!
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Old 08-12-2011, 10:13 AM   #3
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Default Re: Alyssa Star Challenge freezes account

I've done all of that. The freeze up is the same as what is happening for people in kinz post.
I'm having that issue too but I've been able to work around that one by going back to the map between each mail rather than clicking on the return to kinz post bar.
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Old 08-12-2011, 10:17 AM   #4
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Default Re: Alyssa Star Challenge freezes account

View Post Originally Posted by karrit
I've been having an issue with Alyssa's Star Challenge. It only happens if I don't get a star. When I try to exit Webkinz totally freezes up on me but only if I haven't gotten a star. I have to close the page & log back in to my account If I get a star everything works fine.
I just got a star in the challenge. I kept it and when I went to exit out of the game it froze on me and I had to end task in order to exit out of WW. So it must not matter if you get a star or not for this to happen.
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Old 08-12-2011, 10:23 AM   #5
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Default Re: Alyssa Star Challenge freezes account

Probably cuz they are working on it -- we're supposed to get a special updated version soon.
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Old 08-12-2011, 10:26 AM   #6
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Default Re: Alyssa Star Challenge freezes account

View Post Originally Posted by Vickie
I just got a star in the challenge. I kept it and when I went to exit out of the game it froze on me and I had to end task in order to exit out of WW. So it must not matter if you get a star or not for this to happen.
That's the opposite of m problem. It works fine if I get a star but freezes if I don't.
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Old 08-12-2011, 10:36 AM   #7
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Default Re: Alyssa Star Challenge freezes account

View Post Originally Posted by karrit
That's the opposite of m problem. It works fine if I get a star but freezes if I don't.
It must be just messed up all together. At least we know it's not our computer or browser. Guess we will have to sit back and wait for them to fix it.

I just went back in to the star challenge to see if it kept my star for me that I found and kept ( I had 3 of them before) and sure enough it didn't give me credit for that star and I still have just the 3. Not very happy about that since if I'd have sold it back I would have gotten 475 kc but whose to say I would have even gotton that since the game is messed up.

Last edited by Vickie; 08-12-2011 at 10:45 AM..
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Old 08-12-2011, 11:08 AM   #8
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Default Re: Alyssa Star Challenge freezes account

Karrit is right; this is the same as the kinzpost problem. I have found that if you let Alyssa finish yapping, you won't freeze up; trying to "X" out early is when thebrowser freezes. At least that's how it is for me.
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Old 08-12-2011, 12:30 PM   #9
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Default Re: Alyssa Star Challenge freezes account

willow234 is right!! It also freezes up on me and I get the Adobe crash screen whenever I try to "x" out of ANYTHING on WW, not just the star challenge.
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Old 08-14-2011, 12:54 PM   #10
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Default Re: Alyssa Star Challenge freezes account

I let Alyssa stop yapping before I moved on and the game didn't freeze on me today. But, I kept the star(Blushing Bulb) I found today which I already had 6 of and later went back to check and see if I had the one I found added to my collection which should have made it 7 was not added! Makes me rather upset to not get my star I found!

Last edited by Vickie; 08-14-2011 at 12:57 PM..
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