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Old 07-24-2010, 07:01 PM   #1
Webkinz :)
 
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Default almost nothing is loading properly

I have had trouble on both my regular and deluxe accounts all day with getting things to load. I had to log out and clear my cache 6 times before I could play the Wheel of the Month on the regular account. I had trouble multiple times trying to log into both accounts - just got "loading" forever, even after clearing cache. I could not get into the Park, the Magical Forest, or the Clubhouse after numerous attempts which also locked up the entire thing and I couldn't even get out by logging out- I had to close the window. I just had blue screens for several minutes which never did load, or Magical Forest had the background, but no path choices. Even Newspaper, Communal Challenge and Daily activities weren't loading properly - they were just white for several minutes without loading. I do not know which servers my accounts are on, but my Web browser is Safari.
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Old 07-24-2010, 07:05 PM   #2
Yello?
Webkinz :)
 
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Default Re: almost nothing is loading properly

Mmmm. I am on a netbook using Safari, and I have no problems... I used to have this problem, but I forget how I fixed it. Sorry. :/
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Old 07-25-2010, 08:31 AM   #3
=。◕‿‿◕。=
Webkinz :)
 
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Default Re: almost nothing is loading properly

One way to solve this is maybe switching internet browsers. I use Firefox and it is pretty reliable. Also, you should try updating your Adobe Flash Player and see if that can fix the issue.
This also may be happening because of your internet speed. The Webkinz website needs a fast internet to be able to load properly.
Here is the Webkinz customer support page that explains loading issues, and how they can be solved. You may find it useful. Webkinz
If you still have problems, you may need to call Ganz Customer support and ask them about the issue.
Good Luck!
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Old 07-28-2010, 01:01 PM   #4
Webkinz :)
 
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Default Re: almost nothing is loading properly

Thank you. It is mostly fixed, although not perfect, so I think it may be my internet speed.
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