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Old 12-15-2010, 02:05 PM   #1
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Angry Ahh! Room glitch that might ruin my day. :\ Help me, please!

I was editing my room, and I sat my Mazin Hamster's Snow Globe in it (the one you win on the Key Craze thing) and I went to move it and I can't! I've logged out, switched rooms and came back, everything, but it's stuck to the floor. Can't I do something? Please help, I'm doing this holiday thing on my Meet My Webkinz Family Thread and I have to get this picture up today, for the 11th day of Christmas. :\ I can contact Ganz, but I've contacted them at least 3 times about a problem 2 years ago and they STILL haven't fixed it. What can I do?
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Old 12-15-2010, 02:13 PM   #2
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Default Re: Ahh! Room glitch that might ruin my day. :\ Help me, please!

This has happened to me too, I place the globe in my room and had to move everything around it. I am not sure what to do about it We could try to call ganz but I think they said "They are working on it" Even though we have no results yet. Sorry, I wish I could help!
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Old 12-15-2010, 02:17 PM   #3
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Default Re: Ahh! Room glitch that might ruin my day. :\ Help me, please!

So it's stuck?
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Old 12-15-2010, 02:20 PM   #4
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Default Re: Ahh! Room glitch that might ruin my day. :\ Help me, please!

I think so. As of yet I have not been able to move mine.. It was funny though my mom had one in her room stuck. She won another one and it was supposed to be mine. She put it in her room to see if she could get her other one out so they both stuck. I had to win one my self to finally get one LOL
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Old 12-15-2010, 02:23 PM   #5
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Default Re: Ahh! Room glitch that might ruin my day. :\ Help me, please!

Go to the Webkinz Home Page and click on "Customer Support", then click on "I Have Something Stuck". Fill out the required fields and your item will get unstuck when Ganz processes your request.

Good luck!
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Old 12-15-2010, 02:26 PM   #6
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Default Re: Ahh! Room glitch that might ruin my day. :\ Help me, please!

Mine are stuck too!! I put mine in a treetop room just to see if it would go outside. It does.
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Old 12-15-2010, 05:16 PM   #7
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Default Re: Ahh! Room glitch that might ruin my day. :\ Help me, please!

mine is stuck too! what can we do???????????
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Old 12-15-2010, 05:43 PM   #8
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Default Re: Ahh! Room glitch that might ruin my day. :\ Help me, please!

View Post Originally Posted by Ranger1985
Go to the Webkinz Home Page and click on "Customer Support", then click on "I Have Something Stuck". Fill out the required fields and your item will get unstuck when Ganz processes your request.

Good luck!

Ranger said this perfectly. It happened to me too, though not with that object. Good luck!
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