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I can only see half of my dock also. I can't navigate anywhere on the dock, because the arrow is missing. This problem started when the new ad for Smurfs took over the "intro" page two days ago. Ganz PLEASE FIX!!!!
This is a picture of my dock area- can't be accessed.
Last edited by sadieroo24; 07-31-2011 at 12:08 AM..
Lately these AdChoice (I think it is) ads have been popping up in the middle of my Webkinz screen, and they won't go away. Today it's an ad for "The Chew." Once it pops up, it just stays, and to get it to go away I have to log out and log back in again. I don't mind ads on the sidebar, but not ones that cover up Webkinz's content.
The ads come over several inches into my dock/viewable area. I cannot go to places and then leave because I cannot exit anything, like the W shop, for instance. Plus, I cannot access my dock because the bottom inch of so of it is just not there, like it was cut in a photo edit or something. I've cleared cache and all that.
Not that this a work around I like so much, but I was able to get it to load correctly in IE. I do not like using this browser, but I will put up with it get my dailies done, I guess.
I tried to use a regular word and when I posted it put it in asterisk like is was a swear word, so weird.
Last edited by leftykinz; 09-28-2011 at 10:37 AM.. Reason: Added info
I am also having this issue with FF since the update.. furthermore.. ONLY when logging in with FF, I have the lower part of the dock ,missing .. my monitor resolution and dpi have been checked and are fine. .. I can log in with other browsers and no problem.
As you can see, I cannot X out of the 'i-heart' screen, unload my dock or check my kinzpost.
I report none of these issues for Chrome or IE .. only FF
Unfortunately, FireFox is my browser of choice for WW and is the one recommended when you call Ganz customer service.
Additional info: WinXP - FF7 - Flash version 10,3,183,10 installed
Last edited by Butterflies; 09-28-2011 at 05:11 PM..
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