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Old 07-24-2011, 11:33 AM   #11
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Default Re: HELP! Ad Blocking Screen

I'm not sure, I haven't been having that problem.
Maybe you could contact ganz or just wait a while for it to go away.
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Old 07-24-2011, 11:51 AM   #12
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Default Re: HELP! Ad Blocking Screen

I would suggest turning off ads that aren't from Ganz. Make sure you remember your answer if you do! Hope this helps!
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Old 07-24-2011, 08:56 PM   #13
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Default Re: HELP! Ad Blocking Screen

I cannot even click on the arrow!
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Old 07-24-2011, 11:46 PM   #14
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Default Re: HELP! Ad Blocking Screen

I am having the same problem on IE, Firefox, and Chrome. I've tried 3 different computers and have 7 different accounts that all have the same problem.

I noticed that the ad is for AEP Ohio. I wonder if it's an ad specific to the Ohio region and is only and is only effecting people in this region???

Last edited by christiwr; 07-24-2011 at 11:53 PM.. Reason: added more info
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Old 07-25-2011, 06:45 AM   #15
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Default Re: HELP! Ad Blocking Screen

I called them about this Friday afternoon. They said if I was still having the problem on Monday to call them back, which I will. I hope the rest of you will call too so they know that everyone in our area is having this problem.
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Old 07-25-2011, 08:01 AM   #16
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Default Re: HELP! Ad Blocking Screen

I'll be calling this morning. I also think you might be right about it being a regional ad. Hope we can get this fixed soon.

Just logged in and the ad is gone!!! Hope it's fixed for everyone else!

Sorry to post again, but I am still having the problem, at least on my desktop using IE and Firefox. Guess I will be calling Ganz.

Last edited by GoldenGale; 07-25-2011 at 08:01 AM..
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Old 07-25-2011, 10:48 AM   #17
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Default Add over-taking webkinz screne

For a few weeks now I've been noticing this same advertisement taking over the bottom right hand corner of my screen. Has anyone else been having this issue? And, is there anything I can do to get rid of this? It is preventing me from scrolling through my storage.
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Old 07-25-2011, 11:19 AM   #18
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Default Re: Add over-taking webkinz screne

Hmm, that does seem annoying, I haven't really seen it around strangely. I don't really know of any way to get rid of it other than an ad-blocking anti-virus software. You could also email Ganz about it telling them it prevents you from playing, so they could take it off, you never know.
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Old 07-25-2011, 12:17 PM   #19
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Default Re: HELP! Ad Blocking Screen

It's fixed! If you're still having problems, try clearing your cache.

And now it's not fixed. I was able to log on to 3 accounts with no problem, and then that nasty ad came back.

Last edited by willow234; 07-25-2011 at 12:17 PM..
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Old 07-25-2011, 12:27 PM   #20
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Default Re: HELP! Ad Blocking Screen

That hasn't happened to me. When the at&t ad was out it did that try clearing your cookies and cache if that doesn't help call ganz good luck
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