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Old 12-25-2011, 04:30 PM   #1
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KutiepiePanda is on a distinguished road

Default Adoption Problem

I am trying to adopt a pet so update my account, but they keep saying has already been used. i have tried several new pets so it a glitch or something, just wondering if anyone is having the same problem.
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Old 12-30-2011, 06:40 PM   #2
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Default Re: Adoption Problem

Log off of Webkinz and then log back in. If that doesn't work, DON'T USE ALL THE CODES. It's a glitch, so they might later say that the codes were used because you were trying to use them all now. Also, log out of your computer and then back in.

Try contacting GANZ by email or phone. Good luck!
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Old 12-30-2011, 08:48 PM   #3
marnabear
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WI Subscriber
Default Re: Adoption Problem

Don't email them - that won't help. You can go to the customer service page go to the sectrion about your secret code not working. But since you are having the problem with multiple pets you should call them or hava an adult call for you if you are under 18. They will probably not be open until Tuesday and meanwhile I suggest not trying to adopt any more pets.
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Old 12-30-2011, 09:34 PM   #4
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Default Re: Adoption Problem

There's a problem with the servers.
Ms. Birdy Has Been Busy! | WKN: Webkinz Newz
They'll fix it eventually
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Old 12-30-2011, 09:37 PM   #5
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Default Re: Adoption Problem

Yep. Webkinz Newz has addressed that there is an adoption problem this week.
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Old 12-31-2011, 12:29 AM   #6
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WI Subscriber
Default Re: Adoption Problem

I hope that is the cause of the problem though Kewtipiepanda did not mention this error message. I know a lot of people got Webkinz for Christmas.
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