Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I'd like to take some time out of my day to state the facts about this glitch so that no one has to wonder anymore what's going on. Adopting a lot of bunnies on a variety of every account you can imagine confirmed what I already knew.
THE FACTS ~
When adopting regular or LK pets ~
1. It DOES NOT matter ~
(a) what server your account is on;
(b) what time zone you are in;
(c) what type of account (deluxe or not) you have;
(d) what browser you use; or
(e) how many items are in your dock.
2. It DOES matter the number of pets you have on an account.
(a) For accounts with fewer than 10 pets, you WILL see your adoption gifts in the sparkly pop-up box.
(b) For accounts with more than 10 pets on the same account, you WILL NOT see your adoption gifts. Doesn't matter if it's your 10th adoption or 250th adoption on the same account, you WILL NOT see your adoption gifts.
3. Even though you cannot see what adoption gifts you received in the sparkly pop-up box, the gifts WILL BE in your dock.
When adopting Signature, Small Signature or Endangered Signature pets ~
1. The glitch DOES NOT affect these adoptions. You WILL see your adoption gifts in the sparkly pop-up box.
This glitch has been on-going for many MONTHS and obviously did not make it on Ganz's priority list of which glitches to fix first.
Actually, I'm of the opinion that Ganz doesn't fix glitches that don't severely affect the overall game play in WW or the customer reps aren't dealing with a gazillion people calling customer service all at once. Then they fix the glitch just to get us off their backs. And if you think I'm making this up, just think about how long the glitch concerning the POTM Donut Plants and Collie Bone Plants (PSI) has been going on ... for those of you who don't know, it's been over 3 years now.
So if you do call Ganz about this issue, DO NOT let them tell you it's something you are doing at your end. IT IS NOT !! This glitch is entirely Ganz's fault and they have to fix it at their end.
And now you know the facts and no one has to wonder anymore what's going on when they adopt a pet.
I've had this happen to all the pets, signature or not, that I've adopted recently. Also, the items inside deluxe boxes and stuff don't show up for me either. Its a really strange glitch and it makes me go searching for what's new in my dock every time!
This glitch is SO annoying! Our docks are very full so it is always a mystery to see what we got. I spoke with a Ganz customer service rep about this problem about 2 weeks ago and he said this is a widespread issue that they can't seem to fix. He said they've even adopted pets on peoples accounts to see what would happen and sometimes the box shows the items and sometimes it doesn't. I asked him if they were working on it and he said yes but had no idea when it would be fixed.
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