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Old 01-03-2011, 07:28 PM   #91
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Default Adoption prizes...blank...

For the last LOTS of WW pets adopted to my account and the accounts of my DDs the prize "pop up" that you get when you drag your pet's PSI gift into their room says....absolutely nothing. It is just blank. It doesn't show what the item is, or the balloon or the exclusive item you are supposed to get as well.

Why this is a problem is that I really have a hard time being able to determine if I got an exclusive item or not. I guess I could count what I have and then figure it out, but I never remember to and I guess i keep hoping that they will fix it during a maintenance.

I looked through the glitch reports, but didn't see this mentioned...sorry if this is a duplicate!
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Old 01-03-2011, 08:06 PM   #92
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Default Re: Adoption prizes...blank...

I've never seen that with my webkinz. I wish Ganz made it so you can ask them a question personally if you don't see your question in the Q&A for Webkinz.
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Old 01-03-2011, 08:12 PM   #93
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Default Re: Adoption prizes...blank...

I Have had the same problem now for awhile you dont see what you get i have cleared the cache done everything nothing works i hope that ganz will fix this. I called ganz they told me i had to much in my dock i cleared a lot of that out but nothing has helped. I know exactly how you feel on this i hope it gets fixed soon. Before i had a lot in my dock and did not have this problem at all.
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Old 01-03-2011, 08:21 PM   #94
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Default Re: Adoption prizes...blank...

I have always had this problem, probably for the last couple years. It hasn't worked to do anything, I just look in my dock for my prizes. My items have always been there, so I never really worried about it. I hope Ganz fixes this, because it really ruins the moment when you have to look for your prizes!
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Old 01-04-2011, 12:47 AM   #95
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Default Re: Adoption prizes...blank...

This has been going on for a long time. There was a glitch report a while ago, but it probably got automatically closed because it was inactive for 2 weeks.

If you want to tell what you got in your adoption box, then log off and back on your account and then load your dock. The items should be at the very end of the section. If you got a furniture exclusive, then it should be at the very end of the furniture section. If you got an object exclusive, then it should be at the very end of your dock. That is the only way that I have been able to tell what I have gotten (unless it is a new exclusive that I don't have in my dock, then I can tell because it will be in the front of the furniture section or the object section right after I open the box; and then when I log off and back on and load my dock, it will be at the end of the section--the newest items are at the end of the sections after you log off and back on and load your dock).

I hope they fix this soon.
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Old 01-04-2011, 01:27 AM   #96
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Default Re: Adoption prizes...blank...

Perhaps the easiest way to tell would be if your dock was not loaded. That way there would be just 9 items visible, and it's very easy to see what the tenth item is. This has happened a few times for us, though we did figure out what we had got. It would be nice if they dealt with this.
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Old 01-04-2011, 05:59 AM   #97
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Default Re: Adoption prizes...blank...

Ah, I'm glad I'm not the only one who finds this annoying!! I wish they would fix it, we got lots of Webkinz for Christmas and it was hard to tell what we got with each pet....
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Old 01-04-2011, 01:16 PM   #98
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Default Re: Adoption prizes...blank...

View Post Originally Posted by Ritzcracker
Perhaps the easiest way to tell would be if your dock was not loaded. That way there would be just 9 items visible, and it's very easy to see what the tenth item is. This has happened a few times for us, though we did figure out what we had got. It would be nice if they dealt with this.

After I adopt a pet, in order to get to the pet's gift box, I have to load the dock or it is not visible; otherwise you are right, that it should be easy if it is in your dock without having to load it; but that has never been the case for me.
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Old 01-05-2011, 07:12 AM   #99
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Default Re: Adoption prizes...blank...

View Post Originally Posted by SnowCrystal
This has been going on for a long time. There was a glitch report a while ago, but it probably got automatically closed because it was inactive for 2 weeks.

If you want to tell what you got in your adoption box, then log off and back on your account and then load your dock. The items should be at the very end of the section. If you got a furniture exclusive, then it should be at the very end of the furniture section. If you got an object exclusive, then it should be at the very end of your dock. That is the only way that I have been able to tell what I have gotten (unless it is a new exclusive that I don't have in my dock, then I can tell because it will be in the front of the furniture section or the object section right after I open the box; and then when I log off and back on and load my dock, it will be at the end of the section--the newest items are at the end of the sections after you log off and back on and load your dock).

I hope they fix this soon.
You can also go to the Adoption Center and "x" out, sending you back to your room and re-storing your dock. Then you can get your things from storage again, where it will be at the far right of furniture or objects, as applicable. I try to keep exclusives at no more than 1 each, so if the new item shows at the beginning of the section or there are two, I can tell what I got.
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Old 01-05-2011, 02:01 PM   #100
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Default Re: Adoption prizes...blank...

just to let you know you are not alone, and yes it does kinda ruin the moment when "ta da" empty box.
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