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I had to take off of WW entirely to keep my sanity with these loading issues. It's making GE trading near impossible. It's all accounts regardless of items on dock, and happening on IE, Firefox and Google Chrome.
Logging off is no help for me. I am able to load the account, do dailies, and shop at the Curio Shop, as well as go to my room and remove items for trade, but when I try to use Kinzpost, or load items from the dock or the wShop, it locks up.
I've had to close my GE once this week already due to loading issues and it's looking like I'll have to do so again.
I called Ganz today and spoke to the woman that answered the call. She told me the technical people will be working thru the holiday to try to improve this problem..she again said it is high volume of traffic and I do believe that as early in the moring things work fine. I also mentioned several other problems, daily kinzcare not coming up on first log in...she told me she would report that and suggest they put a link on the map should that happen. She was very nice and she even had problems loading when I was asking about certain things. I will try to be more patient when on webkinz...hopefully they will have this all fixed real soon....it is very frustrating to all of us.
I think this is going to be a terrible struggle on Christmas Day. That's really too bad that this is happening. My dd has all but given up on WW just because of the dock issues and the please waits. So sad
Ok, I completely closed out of my browser and then went back in. Then I clicked Arcade and loaded my dock from there. It worked!! I had tried about 25 times before doing it this way. I'm not sure if re-opening the browser or loading from the arcade did it. Or maybe it was just a coincidence.
Have been waiting for my dock to load about 20 mins now... have signed off. cleared cache etc. only happens with one account. the rest work fine. can't go to W shop and sell things, can't get PJ's special , can't Kinzpost. more then a little frustrating.
tried 3 different browsers, same issue with same account.
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