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Old 01-07-2010, 09:54 AM   #331
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Default Re: *Silver key prize glitch

I wasn't having this problem at first, but now I have gotten the blue screen after finding a key at least three times.
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Old 01-07-2010, 10:00 AM   #332
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Default Re: *Silver key prize glitch

View Post Originally Posted by mimzysmom
I wasn't having this problem at first, but now I have gotten the blue screen after finding a key at least three times.
It started happening to me when I came to the final key...it won't go to the award page and you don't get a key.
It has happened with 2 keys now. If you phone Ganz, they will tell you they see you have one key left to get.

Please call them. The rep told me it is a "known glitch" but she recorded all the information including my account ID and forwarded it to the tech department.
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Old 01-07-2010, 10:00 AM   #333
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Default Re: *Silver key prize glitch

Perhaps I am being a bit negative this a.m., but I am getting annoyed with the whole forest thing.
Between sap glop, key glitches, and items I already have......
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Old 01-07-2010, 12:17 PM   #334
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Default Re: *Silver key prize glitch

According to Webkinz Newz this morning: "We’ve fixed a few bugs around Webkinz World as well, including the Silver Key freezing issue in the Magical Forest"

I am not sure what they fixed and I have yet to get a silver key this morning, so I don't know if it is actually "fixed" or not. I hope so!
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Old 01-07-2010, 12:42 PM   #335
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Default Re: *Silver key prize glitch

View Post Originally Posted by SnowCrystal
According to Webkinz Newz this morning: "We’ve fixed a few bugs around Webkinz World as well, including the Silver Key freezing issue in the Magical Forest"

I am not sure what they fixed and I have yet to get a silver key this morning, so I don't know if it is actually "fixed" or not. I hope so!

That would be wonderful!
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Old 01-07-2010, 07:38 PM   #336
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Default Re: *Silver key prize glitch

I don't think the glitch is fixed. I didn't get a silver key, but I just went to look at my key collection (using Firefox) and the keys were shown, but the key count and the doors and the "x" to get out of the screen were missing. I had to log off of the account because that was the only option. I logged back into the same account and it happened again. I then tried logging into the account on Internet Explorer and I was able to see my key count.

---------------
adding information:

I was unable to see the key count and the doors and the "x"on an account on server 11 (using Firefox).

I just tried on an account on server 12 (using Firefox) and I was able to see everything that was supposed to be there!

Last edited by SnowCrystal; 01-07-2010 at 07:53 PM.. Reason: adding server information
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Old 01-13-2010, 12:14 PM   #337
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Default Re: *Silver key prize glitch

Please let us know what happens if you win a key!!!

I can't see my key collection again (I could this morning)

Last edited by canonymous; 01-13-2010 at 12:14 PM..
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