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Old 12-19-2009, 04:04 PM   #291
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Default Re: Magical Forest Silver Key Freeze

This has happened to me 3 times now .. all on server 8

When I get my Silver Key I end up with a blue screen instead of the screen that shows all my keys

I'll try to get a screen shot next time
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Old 12-19-2009, 08:26 PM   #292
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Default Re: Magical Forest Silver Key Freeze

I have more than one account and do not think it is server dependent. It is like some of the other things that do not work the first time. It happened to me the first time on an account on server 16 but when I did my next account which is on the same server, I got a key again and this time it was successful.

The next day the first key I found was on my account on server 15 and again I got the blank screen afterward and did not get the key.
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Old 12-20-2009, 12:51 AM   #293
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Default Re: Magical Forest Silver Key Freeze

It just happened to me on another account on server 10 US time deluxe. This is the third time this has happened and I am calling Ganz on Monday.
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Old 12-20-2009, 01:00 PM   #294
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Default Re: Magical Forest Silver Key Freeze

View Post Originally Posted by smiles83
This has happened to me 3 times now .. all on server 8

When I get my Silver Key I end up with a blue screen instead of the screen that shows all my keys

I'll try to get a screen shot next time
another blue screen for me this morning -- 1pm KT, 12/20 -- seems to only be happening on my main account ...??

only my main account is deluxe -- not sure if that's a common theme or not
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Old 12-21-2009, 12:50 AM   #295
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Default Re: Magical Forest Silver Key Freeze

Another blue screen for me today at :48 12/21 server 10 again - not the same account as last time, though.
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Old 12-21-2009, 12:53 AM   #296
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Default Re: Magical Forest Silver Key Freeze

I just got this today, I also got it yesterday with a gold key.
If you logged out, you can still see your collection.
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Old 12-21-2009, 04:44 AM   #297
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Default Re: Magical Forest Silver Key Freeze

THIS HAPPENED TO ME TE FIRST TIME TONIGHT (late night before maintenance) ................ just as stated, a big purple screen comes up and the acct freezes.............. it was a delux acct and my main acct. which is a north american acct so i guess im out my key and also i will not be playing this game on this acct until this glitch is fixed then since im so tired of wasting my precious computer time clicking things over and over to make them work or hopeing they will work if i do it just right.................

why on earth are they worrying how ms birdy talks or tabby von meow, when they have these horrible problems??????????????? the answer: because they can...........
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Old 12-21-2009, 07:05 PM   #298
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Default Re: Magical Forest Silver Key Freeze

I called them this morning and gave them all the account names it happened on. I did find a silver key on another account and did not get the blank screen, so maybe the glitch is fixed, but I'm not sure.
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Old 12-21-2009, 08:48 PM   #299
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Default Re: Magical Forest Silver Key Freeze

Just happened again ... this time on an emerald key -- and a different account than I was previously having the issue on.

Still Server 8 - American; but this time on a non-Deluxe
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Old 12-21-2009, 08:51 PM   #300
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Default Re: Magical Forest Silver Key Freeze

View Post Originally Posted by smiles83
Just happened again ... this time on an emerald key -- and a different account than I was previously having the issue on.

Still Server 8 - American; but this time on a non-Deluxe
Thank You...We have recorded the glitch.
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