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Old 10-28-2009, 02:39 PM   #281
~2 Days Til ~ Disney
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Default Re: keys in Magical Forest - get logged out

Thanks for letting me know it is working again I hope you all pick out great Prizes & Enjoy !!
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Old 10-28-2009, 02:51 PM   #282
valleygram
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Default Re: keys in Magical Forest - get logged out

Am I the only one who can't get my prizes? My keys are all gone in the three accounts that I should have doors to open. I have none showing of any color!
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Old 10-28-2009, 02:53 PM   #283
valleygram
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Default Re: Silver key prize glitch

Not me! I got on late and now my keys have all disappeared. I had 4 doors to open on different accounts but they all show an empty key room!
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Old 11-01-2009, 08:42 PM   #284
God bless y'all
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Default Re: Silver key prize glitch

Maybe not the end yet? You should call webkinz first thing tomorrow

Last edited by KLMLH; 11-01-2009 at 08:44 PM.. Reason: update
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Old 12-17-2009, 07:03 PM   #285
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Angry Magical Forest Silver Key Freeze

This Glitch has been verified and added to the Official Glitch Report: Webkinz World Glitch Report - Webkinz Insider Wiki


Account: Deluxe American

I got a silver key while searching the magical forest, but after I clicked ok, the screen that adds the key to the rest froze. I had to log out/in and I didn't get my silver key. My Fairy Falls is STILL not working, so I wonder if this is a Glitch common to everything now in the Magical Forest? Anyone else having this problem?

Click the image to open in full size.

This glitch has been added to the wiki glitch report

Last edited by momwhoplays; 12-18-2009 at 11:28 AM..
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Old 12-17-2009, 10:15 PM   #286
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Default Re: Magical Forest Silver Key Freeze

This just happened to me, too. I use firefox am on US time and it was on server 16

Last edited by marnabear; 12-17-2009 at 10:20 PM..
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Old 12-18-2009, 10:11 AM   #287
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Default Re: Magical Forest Silver Key Freeze

Me too Server 16.
Happened this morning.

I phoned Ganz to confirm a couple of things.

This was my 15th key. I should have been given the opportunity to choose my prize.

The 15th key was not awarded.

The rep told me to take a screenshot and send a description of the problem, the screenshot and my user ID to webkinzsupport@ganz.com

Last edited by canonymous; 12-18-2009 at 10:11 AM..
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Old 12-18-2009, 11:34 AM   #288
marnabear
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Default Re: Magical Forest Silver Key Freeze

View Post Originally Posted by canonymous
Me too Server 16.
Happened this morning.

I phoned Ganz to confirm a couple of things.

This was my 15th key. I should have been given the opportunity to choose my prize.

The 15th key was not awarded.

The rep told me to take a screenshot and send a description of the problem, the screenshot and my user ID to webkinzsupport@ganz.com
Unfortunately I did not get a screen shot of the key or the blank page afterwards. I had been on a run of getting just sapglop and pachinko seeds before I got the key, too.
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Old 12-18-2009, 03:52 PM   #289
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Default Re: Magical Forest Silver Key Freeze

View Post Originally Posted by marnabear
Unfortunately I did not get a screen shot of the key or the blank page afterwards. I had been on a run of getting just sapglop and pachinko seeds before I got the key, too.
If it is the same as first post, you could use that Screenshot
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Old 12-18-2009, 10:07 PM   #290
marnabear
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Default Re: Magical Forest Silver Key Freeze

This happened to me again today. I sent a screen shot of the blank screen and asked for my two silver keys, but I doubt that anything will happen. I hope they fix this soon.
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