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Is anybody else experiencing the same problem? As soon as I try to open the silver key door to claim my prize in the Magical Forest, it logs me out. I have tried over and over, and it keeps doing the same thing. I hope Ganz gets this glitch fixed soon.
I am having the same problem as you been awhile now i wish they would fix this glitch soon.
I'm waiting for this glitch to be fixed also *sigh*...its very upsetting to work so hard to find these keys to not receive your reward.
And another aggravating part of it is, I've got all my silver keys on one account, then after searching the forest, I got another silver key, but it's not registered. If it was working right, I would already have my prize and be working towards another one, but now those keys are just lost. And when are they adding Zumbuddies? I really hope they fix this before that too!
I called Ganz last Friday and they said it would be about another week before it is fixed, I have silver and gold key doors to open on two accounts and I am getting a little bit tired of this waiting for them to fix this problem.
I can't believe that I have collect enough new keys since I first posted, but I have and now I won't be able to do anything with them.... All the responses tell me we are in a long wait loop on response to problems ....But the serve is donwn this morning so WHO KNOWS!!!!
I am waiting to pick my prize from silver and EMERALD! I finally got all of my emerald (still have not completed gold yet) and I really want to claim my prize. I put in a bunch of extra codes to try to get better prizes and then this happened :p
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