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I was just coming to post that I now have both silver a gold unlocked and can't get in without getting the boot.
My concern is what if I acquire more keys before it's fixed, will they just be lost?
I believe so. I've been sitting with several doors waiting to be opened on various accounts and so far I have not found more keys. I have found some gold keys though - no gold door near ready to open. Lately though all I seem to get is pods and candy.
Yes, according to WW you will not be able to collect any more keys of that color until you pick your prize.
For example, my daughter collected all the silver keys. She looked at the prizes but didn't know which to pick. She decided to pick none and to think about it for another day. When she went to 'close' the door, a note popped up saying that she wouldn't be able to collect any more silver keys until she had chosen a prize.
A couple of days later she went back, 'opened' the door and chose a prize.
Since then, she has been collecting the silver keys all over again.
My opinion then would be to contact Ganz ASAP because the longer the glitch exists for you, you will no longer have the opportunity to collect keys of that (or both) particular color - if you are waiting to open both the silver and gold.
Add my voice to the chorus. I want my pyramid! I'm very disappointed that a feature like this, which used to work and for which I paid extra, is not working. Maybe it's like the Wishing Well glitch, and the program is searching for a new badge file that hasn't been put in the system yet? Obviously, they are keeping the tech people busy with the new ghost, park, and Zumbuddies. I just wish they would spend time on the old stuff instead.
Im experiencing the same problem,for 3 weeks now ive been able to unlock the silver keys door and pick a prize,trouble is when i do it kicks me out of webkinz!!!, this will be my second prize if and when i get it...the first one i chose was the pink gem thingy!
Hope this glitch gets fixed and quick,but im not holding my breath!
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