Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
After lots and lots of time and effort (not to mention real $$) I finally have the 15th silver key, and..........nothing. I have been keeping track of this thread and am getting more and more discouraged daily. Are you listening, Ganz?? Did you catch the part about the real $$? This is discretionary spending. It could easily be directed elsewhere.
Welcome to Webkinz Insider! I'm so sorry for your problem. Ganz is not "listening" to this thread.
From my experience, Ganz will respond if you CALL them. Their phone number is (866)932-5469. They are in the time zone of the Eastern USA.
If everyone with this problem called them every day, it would be fixed more quickly. This is a feature that used to work.
The squeeky wheel gets the oil in Webkinz World. When I call with a problem, I always tell them that I will be posting their answer in Webkinz Insider. Ganz does want to quickly fix programs that affect more people.
I just got my 15th silver key a few minutes ago, and every time I try to open the Silver Door, I get logged out! It says, "Click to Open!", but I click and get logged out. It happened five times now! Has anyone else experienced this glitch, or is it just my system?
I just cleared my cache. Still not working!
Last edited by hoodedwarbler13; 10-22-2009 at 04:24 PM..
This has been reported many times already, so it should come as no surprise. It has been going on at least since the beginning of the month. I was told that the fix is top priority and that when it is fixed it will be announced on Webkinz News.
It is a good idea to check the threads that are already here and just add your experience to them.
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.