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Old 10-05-2009, 08:47 AM   #31
KKsMommy
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Default Trouble at the Employment Office

Had no trouble doing my favorite job (Kinz Post Sorter) until I was done. Then, instead of Tabby greeting me with "Good for you!" she greeted me with, "Welcome back! Which job are you going to do today?" When I tried to do the job again, it first told me I didn't have the qualification, and then it let me do the job. This happened even when I tried Fence Painting, which has no prerequisites.

Left the Employment Office and came back. This time, I was able to do the Kinz Post Sorter job, and when I was done, I got the, "Good for you!" -- and a blank resume. Wasn't monitoring my KinzCash closely enough to know whether or not I got the cash for the job.

Perhaps I should take getting glitches in two different areas as a sign I should go do laundry....
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Old 10-05-2009, 08:49 AM   #32
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Default Re: Trouble at the Employment Office

Yes, these are more glitches, i hope they get fixed soon!
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Old 10-05-2009, 09:00 AM   #33
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Default Re: Trouble at the Employment Office

I just did the Employment Office and played Hamburger Cook. Everything went just fine. Maybe the glitch was fixed quickly.
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Old 10-05-2009, 10:04 AM   #34
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Default Re: New Member Greetings and Back to level 1 for a veteran user

I talked to Ganz CS about my account and even she couldn't get my tab to lift up. She did assure me that my gems were all still there though. I can no longer log into that particular acct as I get the green screen still. they are looking into it and are also aware of the kinzphone problem (guessing that is the 0 friends on phone one)
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Old 10-05-2009, 10:23 AM   #35
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Default Re: Trouble at the Employment Office

View Post Originally Posted by Myersnks
I just did the Employment Office and played Hamburger Cook. Everything went just fine. Maybe the glitch was fixed quickly.
I don't think it's fixed. I think it depends on what server you are on and one of the servers is really messed up.
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Old 10-05-2009, 03:00 PM   #36
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Default Re: New Member Greetings and Back to level 1 for a veteran user

I received a call back from Ganz saying they had fixed the server problem. I have not had a chance to verify the one account is okay yet.
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Old 10-05-2009, 03:15 PM   #37
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Default Re: New Member Greetings and Back to level 1 for a veteran user

I just called my sister (she's off today) and she confirmed that her account is up and running.
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Old 10-05-2009, 03:26 PM   #38
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Default Re: New Member Greetings and Back to level 1 for a veteran user

Maybe all their software crashed from lack of fixing glitches? Arte seems to be experiencing major memory loss. I don't remember that welcome speech being soo long!
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Old 10-05-2009, 03:28 PM   #39
Zackula
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Default Re: New Member Greetings and Back to level 1 for a veteran user

View Post Originally Posted by michael08
I too experienced this today. Arte went thru the talk and welcomed me. All my gems are gone,but I was one away from a crown pluss many to trade to doug, All my stars are gone but I was one away from a throne plus many many others, first my dock only had doubles of wight things, then it multiplied my 350 items to over a thousand, have many floors, walls and coupons I dont know what to do to get the dock down to under the suggested 100, cant get into any of my rooms, was deoted to level one and was told I couldn't do them because I didn't answer the quizzy questions, took at least 5 seconds each click to garden today going one one hundred two one hundred three one hundred four one hundred five one hundred and each garden has approx 9 plants so you;ll understand how long it took to do the weeding etc. I nearly panick when my dock kept changing I don't want to loose my zum prizes and rares. etc. Final, I couldn't get into dok at all and my pet was getting hungrier and hungrier but could feed him. Every weekend is the pits now. I think Ganz better getsome staf in to fix all these screw up. It is really hard to explain to a mentally challenged child what is going on with his favourite pets and the one time fun site, The last couple of months has been very discouraging. Maybe they are getting too big minded and should draw back and fix the things they have rather than introducig new things which screw up everything that used to work. Just my opinion. but am really annoyed spending endless hours trying to figure out what is going on.
Speaking of the food issue, when i was in the trading room yesterday with my lava dragon, his hunger dropped about 50 points in a second, and eventually creeped back up to around 15
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Old 10-05-2009, 03:37 PM   #40
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Default Re: New Member Greetings and Back to level 1 for a veteran user

Hi everyone,
The Ganz customer service representative called me back, just like she said she would. Most of these problems have been fixed on my server. If you still have problems call Ganz. They close at 5 pm KT.

They told me to stay off my account the rest of the afternoon. They are considering whether they can fix these 2 problems that remain:
1. Starting over at level 1 with Arte in the Curio Shop. Can I be moved back to level 7?
2. When I did the Gem Hunt yesterday, Arte stole 8 Jaded Envy stones. Can these be returned to my account?

AuntietoEW
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