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Old 11-27-2009, 12:41 AM   #11
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Default Re: *New EStore Figures Don't Show As Registered!

View Post Originally Posted by Moonspinner
Hi All, The page featured by fvb flashes for a mili-second just prior to getting to WW--that's why I never know what I have. I registered two new figures today, the tennis player and the astronaut. I have no interest in trading or sending so I'm not sure if that is an issue in my KinzPost. I did notice the astronaut is no longer available today, I purchased it very early this morning. So far, the figures are doing fine in my room, nothing glitchy.
Going to the forest and clicking on view collection for woodland wonders is the only way to know how many figures you have registered. After the page showing your virtual figures comes up, click on the I in the upper left hand corner and the next display tells you how many figures you have registered.
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Old 11-27-2009, 01:50 AM   #12
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Default Re: *New EStore Figures Don't Show As Registered!

I didn't even check that till now. The two new figures I bought early this morning did not register for me either. The astronaut is fine in my dock, I think I'll wait to put it in the room. the tennis player is in my room and seems to be fine also.
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Old 11-27-2009, 07:27 AM   #13
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Default Re: *New EStore Figures Don't Show As Registered!

Great news, just bought the hula dog and swim crocodile. It's been fixed they now register properly!!
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Old 11-27-2009, 05:33 PM   #14
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Default Re: *New EStore Figures Don't Show As Registered!

View Post Originally Posted by fvb
Great news, just bought the hula dog and swim crocodile. It's been fixed they now register properly!!
Did you get credit for the Tennis Collie and Space Cocker Spaniel that you registered yesterday?

In Webkinz Newz on Nov 26th, it said "
NOTE: The Figures have been temporarily removed but will return as soon as they have been corrected."

The Space Cocker Spaniel was not put back in the eStore and I am wondering if this figure still has problems with counting toward your figures in Woodland Wonders. Maybe it isn't fixed for this figure? Let us know if you got credit for this figure in Woodland Wonders. Thanks!
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Old 11-27-2009, 08:15 PM   #15
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Default Re: *New EStore Figures Don't Show As Registered!

I log in the hula dog and swim crocodile, they registered properly!! But the two I registered on
Thursday still have not increased my count of figures registered. Do you think I should call Ganz or wait to give them a chance to fix it?
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Old 11-27-2009, 10:06 PM   #16
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Default Re: *New EStore Figures Don't Show As Registered!

I wouldn't exactly call this glitch "fixed." Codes being entered today may be working properly, but those of us who entered the codes yesterday have still not had Woodland Wonders unlocked.
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Old 11-29-2009, 12:49 AM   #17
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Default Re: *New EStore Figures Don't Show As Registered!

I would like to repeat that this glitch is not fixed. New codes are working, but codes entered on Thursday were an unfortunate waste of money.
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Old 11-29-2009, 12:58 AM   #18
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Default Re: *New EStore Figures Don't Show As Registered!

View Post Originally Posted by Amneris
I would like to repeat that this glitch is not fixed. New codes are working, but codes entered on Thursday were an unfortunate waste of money.
Yes - my Space Explorer Cocker Spaniel code I entered on Thursday is still not being counted toward my figurine total. The Glitch report needs to be edited to reflect the current status of the glitch.
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Old 12-03-2009, 01:58 PM   #19
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Default Re: *New EStore Figures Don't Show As Registered!

Update: I submitted a help request online on 11/29, and got an email back today saying I needed to call Ganz. So I did, and the very nice support person could see that I had entered 20 figures total but my figure count was only showing 19. She was unable to fix it herself, but took my name and phone number and said she was forwarding it on to a tech person who will hopefully get it corrected quickly. I will update again when I hear back from them. It sounds like this may need to be fixed on a case-by-case basis (I think she may have actually been counting up the total number of figure codes I had entered while I waited on the phone), so if you are still not getting credit for figures you entered on 11/26, you might want to go ahead and call.
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Old 12-03-2009, 02:59 PM   #20
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Default Re: *New EStore Figures Don't Show As Registered!

Unfortunately, I can't remember how many I had or if they were counted. I suppose I'll have to call.
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