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Old 11-13-2009, 02:55 PM   #21
loveemwebkinz
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Question Problem With Giggly Zum Prize from Zumwhere

I haven't posted in a while so if this question has already been addressed I apologize. About a week ago my daughter finally unlocked her first zumwhere prize. She was so excited because she does it just about everyday and it has taken her forever to finally unlock a prize. She completed the giggly zum collection and was rewarded the zum costume so when she clicked on the box to open it, it logged her out of webkinz world. Well we thought nothing of it at the time. The next day she went on to play and she wanted to dress he pet in the new costume but it kept coming up saying that her pet couldn't wear it, she asked me to look at it but I was busy at the time and told her I would check on it later. Well I forgot and finally checked it 2 days later I couldn't figure out why it wasn't working either. Then after a little while I realized all of the pieces were in 1 box instead of seperate boxes the way it should have been, then I realized that it was listed as a coupon/coin. So I went and cleared all of the stuff that we are told to clear on our computers and went back in well it was still the same way, so I went into her zumwhere and noticed that the box was still showing as unopened so I clicked on it and it awarded her another zum costume so now she has 2 costumes but both of them show up under coupons/coins so neither are usable.


So has anybody else had this problem and do you know any way that it can be fixed my daughter is so upset that she can't wear her new outfit.


Thank you for reading and thanks in advance to anyone who answers.
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Old 11-13-2009, 02:58 PM   #22
FIA
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Default Re: *Zum Outfit Cannot be Worn

Love'EmWebkinz, you're not the only one experiencing this glitch.

I have merged your thread with the glitch report.
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Old 11-13-2009, 03:31 PM   #23
loveemwebkinz
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Default Re: *Zum Outfit Cannot be Worn

thanks Fia we will just patiently wait for this glitch to be fixed.
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Old 11-13-2009, 07:08 PM   #24
nfsne
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Default Giggly zum gift

Well I guess this is just not my week

Tonight I finished my Giggly Zums in Zumwhere. When I clicked on my gift to get my prize I was logged out.

But here is the strange part. The costume is in my dock, but it is with the coupons. When I tried to put it on my pet, it said this item can not be worn by your pet. I went to look at my Zumwhere guide and it showed that my gift had not been open WEIRD! SO I clicked on it again. And once again I was logged out. Now this time when I logged back in I have 2 of the costume, in the same place in my dock with my coupons, still can't be worn by my pet, and my Giggly Zum box still showns not being opened!

Last edited by msbirdyskids21; 12-02-2009 at 07:29 PM..
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Old 11-13-2009, 07:57 PM   #25
oot Woot! I'm A
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Default Re: Giggly zum gift

Try clearing your cache,to see if it will fix it.


~Perrypinkster
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Old 11-13-2009, 08:20 PM   #26
nfsne
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Default Re: *Zum Outfit Cannot be Worn

Thanks! I feel a little better. Hopefully they will fix these glitches soon!
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Old 11-14-2009, 03:02 AM   #27
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Default Re: *Zum Outfit Cannot be Worn

This must be a glitch for the most recent owners of the outfit. I got mine awhile back and have had no problem putting it on all my pets. I just went back to it now, to see if it would get stuck on my dock, and again had no problem removing it from one pet and putting it on another. This included the standing pets as well as the four-legged.

Sorry this is happening. Hopefully they will fix it soon.
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Old 11-16-2009, 12:15 AM   #28
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Default Giggly Zum gift box will not open!

I just found my last giggly zum and when i try to open the gift, I get logged out automatically! I logged back in and saw the outfit in my dock, but all the pieces were together and when i tried to put it on my pet, it would not go on it! I hope this gets fixed soon. I can not wait to try on my Zum outfit!
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Old 11-17-2009, 03:38 PM   #29
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Default Re: *Giggly Zum Box and Prize (Zum Outfit) Problems

I too have been bitten by giggly glitch, the outfit is in with my coupons. So now I guess I will admire it in my dock until ganz fixes it. Please fix soon it soon, I try to open it once a day and they are starting to pile up in my dock. Luckly the outfit only counts as one item. Thanks WI for helping us report this to Ganz and other webkinz members
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Old 11-18-2009, 09:02 AM   #30
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Default Re: *Giggly Zum Box and Prize (Zum Outfit) Problems

I got the Zum outfit on my account quiet some time ago and my Snowperson is wearing it, recently my daughter got hers, but can not put it on any of her pets, yesterday the same thing happened to my granddaughter, she got hers, but can not get it on any pets....it says "oops your pet can not wear that" we have tried it on several different pets and the same thing. I emptied the cache and re-booted and it still won't work. This is frustrating enough for a grown-up, but for a 7 year old it is devastating! Sure hope they get it fixed soon.
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