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Old 12-09-2009, 07:24 PM   #91
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Default Re: Zum Prize Help!

they will only talk to people over the age of 18 years old but if you explain it to your Mom while she is one the phone with them (step by step) then they should get what the problem is.
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Old 12-09-2009, 07:28 PM   #92
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Default Re: Zum Prize Help!

You're not the only one who had that problem. There was a thread about this same problem a while ago. Unfortunately I don't know what the solution was in that case, but if you do a search on the forum here, you may find it.
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Old 12-09-2009, 07:33 PM   #93
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Default Re: Zum Prize Help!

Here is the link to that thread that ritzcracker was talking about above. I did not read all the answers to see if the situation had been fixed but check it out and you may find the answers that you seek. Good Luck if all else fails get Mom to call Ganz.


http://www.webkinzinsider.com/forum/...outfit-571878/
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Old 12-09-2009, 07:45 PM   #94
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Default Re: Zum Prize Help!

Thank you everyone for helping! I have filled out a fourm for Error messages. Hopefully something will happen soon!
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Old 12-09-2009, 08:07 PM   #95
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Default Re: *Giggly Zum Box and Prize (Zum Outfit) Problems

Same thing just happened to me. If the glitch isn't fixed soon, I'll probably have my mom call into Ganz for me. I just want my pet to be able to wear the outfit!
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Old 12-10-2009, 06:53 PM   #96
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Default Re: *Giggly Zum Box and Prize (Zum Outfit) Problems

mine does that to u should sell em
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Old 12-11-2009, 06:30 PM   #97
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Default Re: *Giggly Zum Box and Prize (Zum Outfit) Problems

I'm not so sure what to tell you, because i don't have any zums.


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Old 12-13-2009, 11:12 AM   #98
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Default Re: *Giggly Zum Box and Prize (Zum Outfit) Problems

Ah...I didn't realize this was going on! I tried to open my box yesterday. I didn't realize it was with the coins/coupons sections until I read this. I can't believe it's been going on for over a month. I'm surprised they haven't fixed it yet. Seems like the "key" glitch was fixed fixed faster. That's really the only prize from the Zums that I like!
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Old 12-17-2009, 11:11 AM   #99
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Default Re: *Giggly Zum Box and Prize (Zum Outfit) Problems

I was able to open my Giggly Zum box this morning and put the outfit on my pet!! It appears that this has been fixed!! Thank you, Ganz!!
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Old 12-17-2009, 11:15 AM   #100
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Default Re: *Giggly Zum Box and Prize (Zum Outfit) Problems

Today, after maintenance, if you click that clothing box you will get 3 pieces {head/hat, shoes, and one jumper type piece} which is not the same as the one block item from before {which won't mail, trade or wear but will sell back for 250 to the wshop}.
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