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Old 11-13-2009, 05:41 PM   #31
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Default Re: Fairy Falls Problem!!!

I've been able to use Fairy Falls just fine. Maybe this is a problem on just one of the webkinz servers? I hope it starts working for you guys soon!
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Old 11-13-2009, 07:33 PM   #32
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Default Re: Fairy Falls Problem!!!

Mine is working fine too on all 4 of the accounts.

Sorry to hear your server is glitched.
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Old 11-13-2009, 08:16 PM   #33
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Default Re: Fairy Falls Problem!!!

We also have a couple of accounts experiencing this problem..while the others are working ...missed several turns at this..and also had an odd occurrence or 2 with zum pictures yesterday...and also...in the Fairy Falls...and lost turns...looks like Ganz might have corrected 1 thing....was able to open a prize box...but..caused more glitches in the process.....Rather disappointed in this since we have all paid extra $ to access these areas....esp. right after the weeks of the key glitch. I'm guessing it depends what server you are on....
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Old 11-13-2009, 08:16 PM   #34
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Default Re: Fairy Falls Problem!!!

I have lost 1 turn too.
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Old 11-13-2009, 09:04 PM   #35
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Default Re: Fairy Falls is Glitched

Fairy Falls hasn't worked for me for several days. I'd list this as critical. I wonder why it hasn't made the glitch report.
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Old 11-13-2009, 11:24 PM   #36
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SnowCrystal is stuck on replay
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Default Re: Fairy Falls Problem!!!

It was working for me for all of my family's accounts 6 hours ago. Now it is not working. I have lost turns on 3 accounts so far. I tried firefox and internet explorer and google chrome. None of them worked the first time.

I am not sure if it is just a server problem. I am wondering if it is like a lot of their other things that don't work the first time after you clear your cache.

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Old 11-14-2009, 12:13 AM   #37
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SnowCrystal is stuck on replay
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Default Re: Fairy Falls is Glitched

Fairy Falls worked fine for me on Thursday, even after clearing my cache (American and Asian, deluxe accounts). It worked fine Friday morning and afternoon, but Friday evening it didn't work for me. I lost my turn on 3 accounts (I first tried Firefox, then Internet Explorer, then Google Chrome). When I went back to Internet Explorer for the 4th of my family's accounts (and all of the rest of the accounts), it worked fine.
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Old 11-14-2009, 12:29 AM   #38
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Default Re: Fairy Falls is Glitched

This is why I so appreciate Webkinz Insider! Instead of wondering if there's a problem with our computers, we have a place to investigate if others are experiencing the same problem(s), so we know we're not alone.

Justin - You perform many services for us here. Thanks.
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Old 11-14-2009, 06:11 AM   #39
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Arrow Re: Fairy Falls is Glitched

My husbands account got that same picture Dixicup when he went into the crystal cave. It is an American account.

My friend got the same picture but she has had other problems such as scrolling not wanting to stop so she could click a fairy and gardning problems and she too has American account.
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Old 11-14-2009, 07:06 AM   #40
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Default Re: Fairy Falls is Glitched

I was able to 'reproduce' the Fairy Falls glitch today. Here is what I did:

11/14/09 6:40ish am
cleared cache, cookies and authenticated sessions
logged on to jms40rare (one of my Asian accounts)
did 8pmKT hourlies (click for 25KC and quick draw)
loaded dock
went to Magical Forest
entered Fairy Falls
selected eyeball path (first one)
got mountain picture
Click the image to open in full size.
closed browser
logged on again - have to wait 6 hours!
logged on to jms40euro - a European time zone account (did not clear cache)
went to Magical Forest, entered Fairy Falls, selected first path - got Sap Glop

cleared cache, cookies and authenticated sessions 6:50am
logged on to jms40euro2 - another European time zone account
checked hourlies (got a blue screen - some other glitch? maybe related? I know people are also complaining of it - if I go somewhere else and come back, which I did not do this time, I can access the hourlies)
went to curio shop
went to Magical Forest, entered Fairy Falls, selected first path - got mountain picture
Click the image to open in full size.
closed browser
logged on to jms40 - American time zone account (did not clear cache)
went to Magical Forest, entered Fairy Falls, selected first path - got Cheerooney Puff

I have consistently seemed to have the glitch occur AFTER I clear cache. Once I get this mountain picture, then I seem to be able to get into the paths until the next time I clear cache. In my next six hour time slot, I will show that I can access three accounts (after the first one glitchs) when I do NOT clear cache.

I hope this information is helpful to reproduce the problem so we can get an official glitch report opened.

My operating system is Vista (don't know the service level) and I use FireFox for my browser.
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