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Old 11-23-2009, 08:58 AM   #161
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Default Re: *Fairy Falls will not load on some accounts

I have had the same issue on our three accounts.

I have noticed something yesterday and I am testing it. So far, it works...

I get locked out when I have this line at the top of my screen: http://mci2.webkinz.com//loader4.php...ser&aol=0&fs=1

and everything works fine when the last number is a 0 :
http://mci2.webkinz.com//loader4.php...ser&aol=0&fs=0

So when the 1st one is up, I log out and try again until I have the one with the 0. Crossing my fingers..

View Post Originally Posted by elymic
I have had the same issue on our three accounts.

I have noticed something yesterday and I am testing it. So far, it works...

I get locked out when I have this line at the top of my screen: http://mci2.webkinz.com//loader4.php...ser&aol=0&fs=1

and everything works fine when the last number is a 0 :
http://mci2.webkinz.com//loader4.php...ser&aol=0&fs=0

So when the 1st one is up, I log out and try again until I have the one with the 0. Crossing my fingers..
Oh "well"... That celebration was short lived! I just got locked out of the fairy falls on my daughter's account! LOL

I guess that was not the solution to our problem.

Sorry for the false hopes. Will keep trying.

Last edited by elymic; 11-23-2009 at 08:58 AM..
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Old 11-23-2009, 05:25 PM   #162
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Default Re: *Fairy Falls will not load on some accounts

The last time I had a problem was on Friday on the account of one of my DS's. I was unable to see any fairies and had a gray screen where the Fairy Falls theme should have loaded. The only difficulties I have had since Friday is in seeing the accurate graphics with the path I've chosen. I sent an e-mail to Ganz with screen prints to show them the issues I'm having and asked for their assistance. I'll share the response once I receive it.


Update: I had problems with Fairy Falls last night on the account of one of my DS's and this morning on my account. After selecting a path, the screen froze showing all the paths. I had to log out and log back in to play in other areas of Webkinz.


GANZ e-mail: I received an e-mail from GANZ this morning acknowledging the issue and commitment to having its technical team work on the problem. No estimated resolution date.

Last edited by Ironwoman; 11-24-2009 at 11:22 AM.. Reason: Updated information - Reply from GANZ
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Old 11-25-2009, 12:17 PM   #163
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Default This making me nuts

Every time I go to the Fairy Falls to hunt for charms. On one of my accounts it works fine and I already got my tiara on it. But the one that I haven't gotten my tiara on yet won't work right. thats not fair and it been doing this for like days. When are they going to fix this problem already? Its making me nuts and probably all of you too.
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Old 11-25-2009, 12:38 PM   #164
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Default Re: This making me nuts

I am sorry you are having trouble but perhaps you could describe your problem a little better. What problem are you having exactly? Sometimes the pictures are messed up for me, but that does not prevern me from hunting for charms. But I am hunting for the last elusive charm on one account, too.

Oh, I see that your thread got merged with the others. I think I am having a problem also when the picture is messed up. If I find a charm I have already it does not say anything about giving me the cash instead. I need to look at my kinzcash before I play after this.

Last edited by marnabear; 11-25-2009 at 01:26 PM..
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Old 11-25-2009, 12:50 PM   #165
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Default Re: This making me nuts

View Post Originally Posted by WHHS2002
Every time I go to the Fairy Falls to hunt for charms. On one of my accounts it works fine and I already got my tiara on it. But the one that I haven't gotten my tiara on yet won't work right. thats not fair and it been doing this for like days. When are they going to fix this problem already? Its making me nuts and probably all of you too.
There is a whole thread on this topic already, and it's been added to the official glitch report. (Ah, I just noticed that your post got merged into it already.) I've got the same problem, but I've found a "fix" that works most of the time. First of all, do not clear cache; for once that's not helpful. What I do first is unload my dock, then go to all sorts of different places in WW.

I usually start at the bottom in the "shopping" section of "Things to Do", go to Kinzpost, Code Shop, Curio Shop, etc. and work my way up, then a few more places in the "Fun and Games" section. I've noticed that the Caring Valley is another one that sometimes doesn't load, so if you can get it to load, you may get in to Fairy Falls.

After I've been in a bunch of these, I then try Fairy Falls, and I usually get in, but with a weird grey, mixed up looking picture. But I can play the game. The second time I try going in, I usually need to repeat the above steps to make sure I get in (otherwise I sometimes do get in and sometimes I don't). The third time per day I usually get in totally normally.

I hope this works for you - I know it's a bit of a pain, but at least it works.

Last edited by Ritzcracker; 11-25-2009 at 12:52 PM..
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Old 11-25-2009, 04:45 PM   #166
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Default Re: *Fairy Falls will not load on some accounts

Mine loaded perfectly fine...
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Old 11-25-2009, 05:45 PM   #167
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Default Re: *Fairy Falls will not load on some accounts

An update on my "Fairy Fails". Yesterday, as usual, first try froze on the entrances. 6 hours later, got in and (yay) got one of the last two charms I need. Today, both tries failed. Same thing happened on my husband's account today. For us, at least, this bug is getting worse.
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Old 11-26-2009, 02:15 AM   #168
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Default Re: *Fairy Falls will not load on some accounts

Fairy falls is very unreliable - sometimes it will not load and freezes the program so I have to log-out, sometimes it is just varying amounts of graphics that are missing but I can still play. I try not to rush the loading process and I do manage to play more often than not.
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Old 11-26-2009, 11:42 AM   #169
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Default Re: *Fairy Falls will not load on some accounts

When I click on a Fairy Falls gate, my computer freezes and I have to log out andback in again to continue. When I return, it says I have had my turn on the Fairy Falls and I have to wait to try again in 6 hours. This has been going on for days.
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Old 11-26-2009, 12:46 PM   #170
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Default Re: *Fairy Falls will not load on some accounts

This has been going on for me for a couple of weeks now on my U.S. account, and for at least a week on my Japanese one, I don't even bother to go to Fairy Falls anymore.

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