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Old 10-27-2009, 07:16 PM   #51
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Default Re: Codes not working for Evil Step-mom dress!

I would have thought that too, except that one of my codes did work. It is very frustrating.
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Old 10-27-2009, 07:43 PM   #52
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Default Re: Codes not working for Evil Step-mom dress!

Hi.

Yes, this happened to me. I clicked on a diamond and got a feature code and when I entered it, I got a message that the code had already been used. I contacted customer service at Ganz and they told me the code had been used by kelyo. I don't even know who that is. I e-mailed them back and told them my story. Supposedly, they will call me. I am waiting to hear back from them. Like you said, there is either a glitch in the codes or someone is stealing the codes some way.

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Old 10-27-2009, 07:49 PM   #53
Webbiekinz1
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Default Re: Codes not working for Evil Step-mom dress!

I caught several diamonds and entered them yesterday - on most it was the first time I even opened the email so I KNOW I didn't use the code, but I had about 7 that said the code had been used.
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Old 10-27-2009, 07:54 PM   #54
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Default Re: Codes not working for Evil Step-mom dress!

Yes, it happened to me too. I suspect they gave out codes more than once.
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Old 10-27-2009, 08:17 PM   #55
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Default Re: Codes not working for Evil Step-mom dress!

About 1/3 to 1/2 of the codes I received didn't work.
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Old 10-27-2009, 08:19 PM   #56
up! Wi'm a willy
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Default Re: Codes not working for Evil Step-mom dress!

oh my gosh, Then i should try my code now to see if it's been used
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Old 10-27-2009, 09:00 PM   #57
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Default Re: Codes not working for Evil Step-mom dress!

We didn't realize you could catch more than one diamond since past events at Webkinz Newz only allowed one per email address. I got only one code and my sister got only one. Mine worked but hers didn't.

Fortunately two friends gave us seven more codes but only two of them worked. Now my mom has one, my sister has one and I have one. We were hoping to get a code for my niece and her friend because my niece was doing lots of homework projects last weekend but with only 6 of the 9 codes working we were disappointed.

It was frustrating because my sister only got one code to her email but it didn't work. If it weren't for helpful friends she would have none.
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Old 10-27-2009, 09:14 PM   #58
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Default Re: Codes not working for Evil Step-mom dress!

We thought it was only one code per person...that being said my code didn't work but I just called Ganz and after verifying my info they placed the item in my dock.
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Old 10-27-2009, 10:30 PM   #59
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Default Re: Codes not working for Evil Step-mom dress!

Thanks everyone for your stories. I feel bad for those whom didn't get a working code, but I am glad to know that I am not alone. Armed with this info, I am definately contacting Ganz.

I would like to add that all the codes that I entered right away, worked. I only had problems with 3 of the 4 that I tried to enter today. Thanks again.
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Old 10-28-2009, 07:19 PM   #60
hy can't Edward be a
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Default Re: Codes not working for Evil Step-mom dress!

This happened to me too. I am really disappointed because I only got one diamond.
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