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GANZ knows about this. I told a CSR about it last week on Monday and she had to pull my Candy Cane Plants out of my garden in order for me to go back into it and tend to the other plants. She said she would put in an incident report for the programming department, so they must know about it by now.
I have a mint pup and cannot access the seeds. Just a blue box. I thought this problem was just an early glitch. But the pup has been officially released and I just put it in on Friday. By Saturday it was "glitched". Come on Ganz...I waited for this pet for a long time and was so excited to get it!! BLAH!
I had problems accessing my garden at one time. Unfortunately it was my own fault. I had completely planted the entire outdoor room with the full 100 plants. When I adopted a new pet it loaded into the middle of the garden. I was unable to access either the pet or the garden until I called Ganz and it was fixed. They were great on the phone and fixed the problem quickly. They let me know I should leave a few empty spaces in my gardens to accomodate any new pets that may load in there.
Hmm, guess I will break down and call. I adopted my peppermint pup (named Candy) early and first posted about the problem. I assumed it would correct on or shortly after October 1. Others, like the first post here continued to post their problems. I actually didn't realize some had been fixed and were OK now. I'll put it on my list for lunch tomorrow.
I did discover that if I logged off and back on 4 times (same number each day now for a week) it would let me into the garden but I had that blue box. At least with some trouble I'm able to tend to my other crops.
As for the dragon glitch, yes, others have posted that as well. No idea if that's been corrected for some as I don't have one myself so I haven't been following along.
Last edited by disneylisa; 10-05-2009 at 03:06 PM..
Mine was showing up as a plant on the first day and the next day it was a blue box. For some reason last night and tonight I cannot access my garden. It never fully loads and I have to log out. But I was able to get into it this morning.
Maybe they are working on the candy cane plants at night and that is why we can't get in.
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