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Old 10-14-2009, 01:32 PM   #141
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Default Re: Candy Cane Glitch

View Post Originally Posted by Joani
Hey marnabear, I just got off the phone with them too. I tried replanting today. One pack planted okay and the other turned into the blue box again. The Rep. I spoke to told me to leave them in my dock and to call back next week before replanting them.
Thanks for calling. I know that when I first planted mine it looked ok, but then it turned into the blue box. I'm waiting to plant mine again.

I could not help myself from commenting to the rep that I could not see how they break things like the keys in the forest. I used to work for a software company and we had a test department. Everything was tested before we implemented a change. Guess Ganz does not have anything like that.
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Old 10-15-2009, 09:45 PM   #142
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Default Re: Candy Cane Glitch

I planted mine yesterday because I couldn't wait. I was able to get into the yard and rake the plant. I shall see what happens tomorrow. :cmunk:
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Old 10-15-2009, 09:49 PM   #143
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Default Re: Candy Cane Glitch

I planted my candt canes, rakesd and watered the next day, and on day 3........locked out. When I called they told me not to plant it again for 2 WEEKS.
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Old 10-15-2009, 09:50 PM   #144
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Default Re: Candy Cane Glitch

Was able to still able to get into mine rake it and everything Day 3 for me, we will see what happens at the end of the week, i'll post more picks when i go to harvest. I guess mine just got lucky, but still going to wait to plant my other 4...don't want ti temp fate...lol
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Old 10-16-2009, 10:24 AM   #145
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Default Re: Candy Cane Glitch

Having same issue. I was able to get the backyard after a couple of days but seeds were a blue box. Then after telling Ganz the seeds were in my dock. Thought everything was fixed but again planted seeds was locked out of the room one the blue box appeared.
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Old 10-16-2009, 12:41 PM   #146
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Default Re: Candy Cane Glitch

Oct 16th - Non - Texas USA Time....

Just talked to ganz to get my seeds moved back to my dock.

The rep was VERY nice, and told me to not replant. That they are actively working on a fix.
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Old 10-16-2009, 01:58 PM   #147
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Default Re: Candy Cane Glitch

I'm keeping my fingers crossed that mine keep working. I planted them two days ago and they're growing fine. Thanks, Blue .. I really hope we get to see a crop of them!
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Old 10-16-2009, 02:15 PM   #148
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Default Re: Candy Cane Glitch

I haven't planted anything for months, but I have gotten 3 blue boxes and don't know what plants are missing. I just figure typical ganz -- haven't been able to play the deluxe wheel the last 2 times and now can't access my recess on all 3 accounts. Also get tired logging in and out trying to play other daily and hourly things.
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Old 10-16-2009, 02:52 PM   #149
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Default Re: Candy Cane Glitch

View Post Originally Posted by walkingbetty
I haven't planted anything for months, but I have gotten 3 blue boxes and don't know what plants are missing. I just figure typical ganz -- haven't been able to play the deluxe wheel the last 2 times and now can't access my recess on all 3 accounts. Also get tired logging in and out trying to play other daily and hourly things.
I had lots of trouble like that because I was on a slower internet connection. Since I turfed that company and went to a new one, I've rarely had that issue. Thank goodness, cause I was ready to give it up entirely, thinking it was all their fault. Now I know better. And not saying that it isn't them in your situation, just glad that it's resolved for me!
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Old 10-16-2009, 06:36 PM   #150
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Default Re: Candy Cane Glitch

An update... I'm on day three and my plant is still fine. raked and watered
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