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Old 10-11-2009, 11:17 PM   #101
marnabear
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Default Re: CANDY CANE SEED ERROR !!!!!!!!

I was told maybe next week it will be fixed. I had to have them removed from my yard because it would not load. I am not planting them again until I know for sure it is fixed. I am sorry you did not read the other posts before you planted yours.
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Old 10-12-2009, 09:05 AM   #102
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Default Re: CANDY CANE SEED ERROR !!!!!!!!

wow i thought we were the only ones having this trouble.
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Old 10-12-2009, 10:20 AM   #103
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Default Re: Candy Cane Glitch

I still have the blue box and can only get into the garden once in a while. So far I seem to be able to get in often enough that my other plants aren't withering so that's good...
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Old 10-12-2009, 10:27 AM   #104
ell, Hello
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Default Re: Candy Cane Glitch

Had to call Ganz to remove my seeds last week. I couldn't get in my garden either. They told me the seeds could be planted by Friday...but of course that was not really true. So my suggestion is to call Ganz,get the seeds removed and sit tight. Mine are still in my dock.

P.S. Justice use to be Limited Too. It is in the mall usually in U.S. Not sure about Cananda or other countries.
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Old 10-12-2009, 10:35 AM   #105
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Default Re: Candy Cane Glitch

View Post Originally Posted by alex1920
I have the exact same problem..and I can't call Ganz because you have to be older..
Try filling out the something stuck in my room form in customer service.
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Old 10-12-2009, 10:37 AM   #106
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Default Re: Candy Cane Glitch

View Post Originally Posted by zingyginger
Yes, they are aware of it. When were they planted? The glitch was supposed to be fixed by the end of the week. Haven't planted mine though and will wait for tomorrow just in case I get locked out so I can call Ganz Monday if I need to.
They were not fixed at the end of last week. Maybe this week but I would not plant them before I call Ganz and make sure it's fixed.
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Old 10-12-2009, 10:47 AM   #107
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Default Re: Candy Cane Glitch

I was told by customer Service not to plant the Candy Cane Seeds until after maintenance on Wednesday. This will be when the next major update takes place and hopefully the seeds will work after that. If they are stuck in your room you can go to the front page and fill out a I have something stuck in my room report, and Ganz will put them back in your dock.
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Old 10-12-2009, 03:43 PM   #108
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Default Re: Candy Cane Glitch

Darn i wish i would have read this before i planted mine! LOL
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Old 10-12-2009, 05:52 PM   #109
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Default Re: Candy Cane Glitch

View Post Originally Posted by Alexj894
Darn i wish i would have read this before i planted mine! LOL
Too bad but there have been a lot of threads about this subject. Don't worry, it will be fixed soon I hope.
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Old 10-13-2009, 10:13 AM   #110
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Default Re: Candy Cane Glitch

i just called them they take your account name and put the seeds back in the dock till the problem is solved then we can replant

1-866-932-5469
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