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Old 11-13-2009, 02:02 AM   #11
oohoo!!!
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Default Re: *New Theme Floor - DO NOT USE!!!

Sorry this has been happening. I read about this here, before the new theme appeared on my account, so I knew not to try installing the floor. I had no probs with the wallpaper.

And actually, from a design standpoint, I dislike that flooring, so I used the light pine floor. It looks great. And is half the price of the cafe floor.
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Old 11-13-2009, 02:34 AM   #12
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Default Re: *New Theme Floor - DO NOT USE!!!

Thank you for this warning!!!

I was just looking at the cafe themed items and thought I'd better check here before buying. I'm so glad I did. This will save me the headache of getting my pets stuck in the cafe....drinking coffee and not being able to leave the room to go to the bathroom, lol. There's going to be alot of floors to mop.....Though I might give you a laugh, ha, ha!
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Old 11-13-2009, 08:12 AM   #13
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Default Re: *New Theme Floor - DO NOT USE!!!

i bought the whole theme yesterday, and used the flooring and never got locked out...still can come and go, in and out of that room freely today also...
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Old 11-13-2009, 12:49 PM   #14
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Default HELP!!!! THIS IS URGENT!!!!

HEEEEELLLLLP MEEEEEE! I got the new cafe flooring and wall paper and I put it in my room, I tried to go in it again, and IT WOULDN'T LET ME!!! I read on here today that its glitched, but I didn't know that and now I'M LOCKED OUT!!!! None of my items are in there, (Phew) But my Charcoal Cat is in there!!! What would happen if I adopt another pet and it showed up in that room!!!!! How long will I be locked out????? PLEASE HELP!!!!!!!
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Old 11-13-2009, 12:52 PM   #15
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Default Re: HELP!!!! THIS IS URGENT!!!!

Well this is probably a temporary glitch. I don't believe you will have to adopt another cat. Maybe try staying out of that room, or logging out if you get stuck. If you have further problems, you should contact Ganz and let them know what is going on.

~ Stylequeencara
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Old 11-13-2009, 12:52 PM   #16
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Default Re: HELP!!!! THIS IS URGENT!!!!

View Post Originally Posted by CrazyMochaPup
HEEEEELLLLLP MEEEEEE! I got the new cafe flooring and wall paper and I put it in my room, I tried to go in it again, and IT WOULDN'T LET ME!!! I read on here today that its glitched, but I didn't know that and now I'M LOCKED OUT!!!! None of my items are in there, (Phew) But my Charcoal Cat is in there!!! What would happen if I adopt another pet and it showed up in that room!!!!! How long will I be locked out????? PLEASE HELP!!!!!!!
You will be locked out until the glitch is fixed. You can call Ganz and they may be able to help. Their telephone number is 1.866.932.5469. Their hours are 9:00 AM to 5:00 PM Eastern Standard Time.

Good Luck!
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Old 11-13-2009, 12:56 PM   #17
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Default Re: HELP!!!! THIS IS URGENT!!!!

Did you read the blue warning at the top of the forum??????

Do NOT use the new Cafe Theme Flooring.
There is a glitch with this item. You will be locked out of your room.


It is warning everyone not to install the flooring!! so it is NOT just you!!!!!!
Hopefully it will be solved very soon as a lot of people are stuck too.


Sorry!!

Last edited by rockermom; 11-13-2009 at 12:59 PM..
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Old 11-13-2009, 01:06 PM   #18
anna decorate?
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Default Re: HELP!!!! THIS IS URGENT!!!!

View Post Originally Posted by StyleQueenCara
Well this is probably a temporary glitch. I don't believe you will have to adopt another cat. Maybe try staying out of that room, or logging out if you get stuck. If you have further problems, you should contact Ganz and let them know what is going on.

~ Stylequeencara
What happens when you select that pet to play with? I've had pets stuck in doorways before due to vehichles (needless to say I have no vehichles on my account anymore!!)... is it like that, or are you just stuck with the loading chair? I guess I ask out of curiousity more than anything because sadly I think previous posters may have the only fix at the moment... fill out the "I'm Stuck!" form online or call Ganz customer service. Either way, if it is possible I would say play with your other pets until the glitch is resolved, earning Kinz$$ to buy more of the new theme (unless your poor Charcoal Cat :ccat: is traumatized by the experience and no longer wants the room!)

Good luck!!
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Old 11-13-2009, 01:23 PM   #19
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Default Re: HELP!!!! THIS IS URGENT!!!!

View Post Originally Posted by rockermom
Did you read the blue warning at the top of the forum??????

Do NOT use the new Cafe Theme Flooring.
There is a glitch with this item. You will be locked out of your room.

It is warning everyone not to install the flooring!! so it is NOT just you!!!!!!
Hopefully it will be solved very soon as a lot of people are stuck too.


Sorry!!
I know, I read it today, but it was not up when I purchased it.
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Old 11-13-2009, 02:07 PM   #20
what is going on
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Default Re: HELP!!!! THIS IS URGENT!!!!

Thi is most likely a temporary glitch and will be fixed soon by GANZ.
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