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Old 08-03-2009, 01:01 PM   #1
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Default Lost a Whole Room of Stuff

I was sad today to go to a room and find Nothing in there. I saved all my Christmas trees from last Christmas and now they are all gone. They said it was a gliche and I can't get them back. How does this happen? porschegl
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Old 08-03-2009, 01:04 PM   #2
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Default Re: Lost a Whole Room of Stuff

did you give someone else your password and i think you should more this thread to help somebody! more people would try to help you... mostly because it would be easier to spot... i don't know how to move threads but i am sure if you ask someone they might be able to help you... sorry i wasn't of much help =/ good luck!! =)
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Old 08-03-2009, 01:06 PM   #3
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Default Re: Lost a Whole Room of Stuff

yuck! change your password. sorry this happened!
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Old 08-03-2009, 01:11 PM   #4
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Default Re: Lost a Whole Room of Stuff

Man that really stinks! I once lost my cats sofa and kuku clock. I never got them back and they are rare items! I was very frustrated. My guess is that maybe someone stole your username and password and messed with your room. Sorry that happened to you!





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Old 08-03-2009, 01:11 PM   #5
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Default Re: Lost a Whole Room of Stuff

it wasn't a password thing, i already called to check on that, i actually have no friends on that account, they said it was just a glichce in the program..
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Old 08-03-2009, 01:12 PM   #6
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Default Re: Lost a Whole Room of Stuff

aw so sorry =( i really am =(
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Old 08-03-2009, 01:13 PM   #7
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Default Re: Lost a Whole Room of Stuff

Doesn't sound so good. Again, sorry this happened to you...
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Old 08-03-2009, 01:17 PM   #8
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Default Re: Lost a Whole Room of Stuff

I know i stored stuff in my room correctly. With nothing blocking the doors and space in the room. So, it just disappeard. Why would anyone want to take a bunch of Christmas Trees anyway....lol lol
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Old 08-03-2009, 02:16 PM   #9
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Default Re: Lost a Whole Room of Stuff

There is no excuse for that! Call Ganz, and tell them to replace the items. If they say they can't, ask to speak to a customer service supervisor, and explain the problem. If they say they won't do anything, ask if they mind if you make the information public. They might change their level of 'helpfullness'. I don't know how old you are, (don't say) but it helps a lot if an adult calls. I hope you get your stuff back!
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Old 08-03-2009, 02:42 PM   #10
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Default Re: Lost a Whole Room of Stuff

That has happened to me, & what helps is clearing the cache. There's a guide in the "how to " section on WI by Mamasandi. It has picts, & discribes how to clear the cache. Then all of your stuff will be there when you log back on
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