New to Deluxe as of middle of last month and NO gift box today?

[sunflowermom]

I am just wondering if anyone else is having this problem with their deluxe accounts. I just signed up for a deluxe account (5 account version) this past month, about 2 weeks ago. I did not seem to get a gift box today? Is there anything special I have to do? Thanks! for your answers.

[jagular]

sometimes they don't show up until the 2nd. mine is here today and my estore points. a total shock

[Frostine]

I just came here to ask the same question. Finally joined last week...but no November gift box today. Guess I'll have to practice that patience virtue once again.

[sunflowermom]

UPDATE: Went back into the same account an hour later and after opening my dock....there it was! I am very excited.

[levinscar]

Mine didn't get here until the 2nd

[TNVOLS]

Our Asian accounts never get it until the 2nd..but..our NA accounts have mostly had it on the first..with the exceptions of the glitches....wrong boxes..etc..but, Ganz has always made it right in the end.

[ittybittyhipo]

Mine finally has been coming like clock work. I think they have fixed it.