Deluxe Membership & E-Points Information (Update 04/16/10 858am KT)

[0jacksonredwall]

Nice thread. I've been thinking about all this for a while but its nice to have someone else doing the math.

[bababa9999]

What a wonderful guide for the deluxe membership. We have four accounts and i bougt the deluxe this afternoon. I hope we enjoy it!

[CatCaretaker]

Thanks again! I think we will "sleep" on this for a time period...until we can hammer out the e-store points issue now that you have provided the solution to the password issue.

Know before when we have bought stuff together we put it in writing. Usually earrings that are in big sets. Probably not legally binding writing....but enough that if grown-ups need to be brought in to settle that our intentions at the beginning should be clear just in case something needed to be resolved....my Dad always tells me to "write notes to file"....meaning if something goes wacky down the road you have something in writing that will refresh your memory and show what you thought was happening.

We're pretty great friends, but I think that's because we think before we leap most times anyway so maybe we could instead of chipping our money in....5 people 9 dollars....figure out some way to get a discounted chip in exchange for the buyer keeping the e-points....now off to do math and figure that out!

PS...With all the work you are doing you must be freeing up the Ganz reps....are they paying you for your help! They should...you've provided excellent answers to many!

[JuniperBerry]

Originally Posted by Hothunk64

but that is not what it says here . . ..

Webkinz® - Webkinz Deluxe Membership

THanks for your help and RedBear for Making this!

It was listed as 3,000 bonus at either WW or the Estore site originally so it looks like they've corrected it.

[tchummer]

i have a question does the month one last only one month then you have to buy it again at the estore or does it renew its self and take money off the credit card the next month

[RedBear]

FAQ is updated! The first post still needs a lot of work but I did the FAQs first bc they seemed the most important. I'll clean up the rest ASAP. Time to get dinner, first! I'll also have to take care of the fishies.

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FREQUENTLY ASKED QUESTIONS

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**PLEASE NOTE -- I SPOKE WITH AN ESTORE MANAGER TO OBTAIN THE FOLLOWING ANSWERS. THE TEXT IS ABSOLUTELY NOT VERBATIM. IN FACT, I DID A LOT OF EDITING SO IT WOULD READ BETTER. THE INFORMATION, HOWEVER, IS COMPLETELY ACCURATE.**

I did ask the manager's permission to share before doing so. She then asked me, "DO YOU WORK FOR INSIDER?" I said "NO, I AM NOT STAFF BUT I AM A MEMBER." I FELT SO BUSTED!! She then said that most of the information is already on the website but it's not very clear. Secretly, I wondered "where exactly is it?" because I didn't see it!


#1: Is the third item truly supposed to be Whop or Curio shop items? (Kinzstyle was cool but nobody wants things they can buy with KC, especially the foods!!)

Yep, Sure is!

Are you kidding? That's a bad idea. What kid wants FOOD or things they can buy with Kinzcash? Think of all those poor kids who will be surprised to get a recipe food!

No, I'm not but I'll forward your complaint along and and suggest that they make the box contents known.

Great, maybe that would prevent some little kid crying when they open their box.

#2: Will they be giving any kind of trial membership (whether it be a one month, two month or three month) membership for those who have spent more than the $5/month minimum at the estore?

No plans to do that. But, that's a great idea! I'll share your suggestion.

#3: The racing helmet is kinzpostable. Is this a mistake? If not, will the items be kinzpostable every month?

That was intentional and expected to remain the same each month.

WOW! Really?! But, wait! Does that mean it's going to become a kinzstyle?

Yes, really! And, it will not be a kinzstyle item.

#4: Do the E-store points expire?

NO.

#5: Suppose a family has more than 6 accounts and they buy the Family Annual Membership, plus 50,000 estore points. Can they then use the 45,000 estore points to get the 6th account an Individual Annual membership?

No. Memberships can ONLY be purchased with credit cards.

Oh. Okay. So can I have more than one membership linked to my estore account? (i.e., two annual individuals or one annual individual and one annual family OR two 6-month memberships.)

Certainly! You can buy as many memberships as you like. In fact, the more you buy, the better my job security.

#6: RE: SUPER DELUXE ITEM FOR INDIVIDUAL ANNUAL MEMBERSHIPS.

• Will the Deluxe Item for individual annual membership change? If so, is there a expected timeframe?

There is no guarantee as to how long the item will remain the same. It could change in as little as a month or change in years. The roller coaster will *probably* remain for a while because it's new.
DISCLAIMER: Please see note below "IMPORTANT NOTE ABOUT THE ANNUAL DELUXE MEMBERSHIP"

• Is that AWESOME roller coaster ever going to be on sale at the estore? Lots of people who bought the family annual are drooling over it.
  

Nope, never. It's completely exclusive to the Individual Deluxe Membership.

• Come on, I REALLY want that item but I have lots of accounts in my family. Can't I buy it, please, pretty please with sugar on top?

Sorry, not possible. Feel free to buy an Individual Annual Membership, though. You can buy as many as memberships as you'd like!

Is it me or are you really pushing that multiple membership thing?

It's got to be you, I'd never do that!

#6: Times are tough! Has ganz forgotten that?? I do understand why they got rid of the $5 minimum purchase statement bc it IS illegal in some US states. However, will they be adding 5,000 estore points for $5? If not, why not?! Some of us just cannot afford to layout $10 at a time or buy in increments of $10. If we want to buy a pet, it's 12,500, right? No, it's not. It's now 20,000. That's messed up!

That's how it is right now and it is not expected to change soon. However, if enough people complain it *COULD* happen.

#7: There's many adults with credit cards. Why can't they use them to buy the items? Surely, WW realizes that WW is not just a kid site .

Of course we realize that! But, it has been decided to make all estore puchases only available through points with no anticipation of changing that.

#8: Suppose a mom wants to buy the membership for her child, who is away at college. The college kid gives mom their WW PW so they can get the membership and change the PW once the membership is awarded. Will the mom then have access to the account by calling up and requesting a PW change or similar? (Same as if anyone ever gets your secret code, they have full access to the account.)

Having an account linked in the estore will NOT affect the access to someone's WW account. The two are completely separate. In addition, WW will never help you change your PW without a secret code.

Well, that's a relief!

#10: So I'm a little confused on transferring estore points to other people. Can you combine accounts if someone makes you a gift account? Can you gift any amount of points to anyone? Is there any minimum transfer (or max)?

Main estore account can move epoints as he or she sees fit. That does include the points that arrive via code.

That's good bc if my son is grounded, I don't want his grandma being able to undermine my authority by sending him epoints! This way, I can move them out of his account.

#11: What if I want to gift a membership to someone? I don't want their PW and will not give them my credit card. Is this possible? If not, why not? Will it be implemented? If it could be purchased with epoints, then it could happen!

No, you cannot. The only way is to set it up yourself but you'd need their PW. There are no plans for this to change. We did it this way so someone wouldn't accidentally type in the wrong user name. Suppose you wanted to gift a membership to RedBear but you have a mistake and type it RedBare. There happens to be a member with the name RedBare and they get the benefits. Since linked accounts cannot be changed, you just bought a membership for a complete stranger! We prevented that by requiring passwords.

#12: Does the family membership work for BOTH types of accounts? Eg. We have 3 Webkinz accounts, and (as soon as my Pre-ordered WJr. pet comes) will be opening a WebkinzJr. account for my son. Can the Deluxe extend to each of those accounts? And also, to have the WJr account on the Deluxe Family Membership, would I need to wait until the account is activated?

Webkinz Jr. is separate from WW. The WW Deluxe membership is for WW members only. Webkinz Jr. *might* have its own deluxe membership down the road but, if they do, it would not be linked to WW.

#13: Suppose that right now, a member has 2 WW accounts and they sign up for an annual family membership. Then they start a 3rd WW account. Can that account be added to the family membership or must it be done at sign up?

No, sorry. All accounts must be linked at sign-up. It is not possible to add an account later nor is it possible to switch registered accounts. You'd have to buy a new membership for the new account.

Oh look! There it is again, "buy another membership".

I plead the 5th.

But you aren't American.

No comment.

#14: Okay my deluxe membership has expired. I'm going to renew. Will I get another membership hat?

No, sorry. You will get a membership hat for your first membership purchase ONLY. Even if your deluxe membership expires and you buy another, you will not get another hat.

#15: Let's pretend it's April of 2010. My individual annual membership has expired. I decide to renew. Will I get another Super Deluxe Item or was that just for my first time joining?

Yes, you will get another Super Deluxe Item because it is awarded with purchase.

Are you sure?

Yep, pretty sure.

#16: Oh no! My six-month or annual membership has expired. I'm going to buy another one. Will I get the sign up bonus of 2000 (or 3000) estore points or was that just for my first time joining?

Good news! It will happen again because you made a new purchase!

#17: Okay, I admit it. I'm wearing the dunce cap. I added the WRONG account to the family plan. (It's not *my* fault that I have so many accounts, it's WW.) Can you change it for me? If so, is there a time frame for when this is allowed?

Sorry. As Ms. Birdy says, "Be sure it's your favorite because it can't be changed later!"

Gee, thanks.

IMPORTANT NOTE ABOUT THE ANNUAL DELUXE MEMBERSHIP!

Individual Annual Deluxe
Super Deluxe Item that will change periodically*.

*According to an E-Store Manager, there is no guarantee as to when it will change, it could be as little as one month to as much as years.

*FIA told me where I could find this text:

• When you sign up for an Individual Annual Membership, you get an exclusive Super Deluxe item as a prize. The prize for 2009 is the Super Deluxe Rollercoaster – your pet will actually ride it! Watch the video below to see it in action.
  

It's on the Kinzville Newz Site! So now we must ask. Whose correct? The E-Store manager or the Kinzville Newz? Let's sseee..... the kinzville newz site is often riddled with errors yet the ganz reps have been known to be wrong, except I got a mgr and they are usually correct. The manager did tell me that if I could find the text, to let her know. (I couldn't since I wasnt the one to find it.) She also said that they have made a few minor changes since yesterday and that may be one of them. (Hmmm. Do you mean they fixed their errors??)

You should bear in mind that the idea of the membership is for people to BUY estore items. They are not going to want to keep the same Super Deluxe Item indefinitely bc then less people will renew and/or buy multiple memberships before their subscription expires. In addition, they won't want to upset new members by changing it too quickly. So, I leave it up to you to decide: Will the Roller Coaster last all of 2009 and change in 2010 or change at some point during 2009 or stay the same for years?



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NEW POSTINGS BELOW. IT AUTOMERGED.

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Originally Posted by a3doglife

thaks a bunch, licks & drool to ya!:husky:+

LOL!

you're welcome.

Originally Posted by coolawesomeAbby

I have a question~
when you get a deluxe membership, and your deluxing expires, will your items be taken away?

no, they are yours to keep -- just like the POTM items.

Originally Posted by 0jacksonredwall

Nice thread. I've been thinking about all this for a while but its nice to have someone else doing the math.

thanks!

Originally Posted by bababa9999

What a wonderful guide for the deluxe membership. We have four accounts and i bougt the deluxe this afternoon. I hope we enjoy it!

congratulations!!!

Originally Posted by CatCaretaker

Thanks again! I think we will "sleep" on this for a time period...until we can hammer out the e-store points issue now that you have provided the solution to the password issue.

Know before when we have bought stuff together we put it in writing. Usually earrings that are in big sets. Probably not legally binding writing....but enough that if grown-ups need to be brought in to settle that our intentions at the beginning should be clear just in case something needed to be resolved....my Dad always tells me to "write notes to file"....meaning if something goes wacky down the road you have something in writing that will refresh your memory and show what you thought was happening.

We're pretty great friends, but I think that's because we think before we leap most times anyway so maybe we could instead of chipping our money in....5 people 9 dollars....figure out some way to get a discounted chip in exchange for the buyer keeping the e-points....now off to do math and figure that out!

PS...With all the work you are doing you must be freeing up the Ganz reps....are they paying you for your help! They should...you've provided excellent answers to many!

pretty good advice from your dad . yes, i'd definitely not want to jump into it. if you think your family will spend $45 in a year at the estore, you might be better off going alone. you could also try the one month membership to see if you like it before you lay out as much $$.

p.s.--i wish! if only they would give me a free deluxe membership.

Originally Posted by JuniperBerry

It was listed as 3,000 bonus at either WW or the Estore site originally so it looks like they've corrected it.

well thank you! makes me feel better. i didnt like thinking that when i triple checked the numbers, i got them wrong! i'd give you rep pts for making me feel better but i have to pass them around a bit.

Originally Posted by tchummer

i have a question does the month one last only one month then you have to buy it again at the estore or does it renew its self and take money off the credit card the next month

i believe that you have to buy it again. doesn't appear to have a way for anything to be recurring at the estore. i did not ask that question, though.

[sab45]

EXCELLENT Thread.. I went to leave rep.. but it told me "I have to spread the love" LOL

[RedBear]

Originally Posted by sab45

EXCELLENT Thread.. I went to leave rep.. but it told me "I have to spread the love" LOL

thank you! and thanks for the thought.

[a3doglife]

Thank you so much for all the hard work it took to put this VERY Informative Thread together.
I think you have asked all the right questions and I appreciate the format you used to lay out the info for us.
We just have to decide how we should choose and who will get the single family account (all the points would be great for 5 accounts but we can not really afford the cost of one membership) but we really want the rollercoaster too ! Well It will take some thought but now that we can make a better choice. Great Job & thanks again.

[RedBear]

Originally Posted by a3doglife

Thank you so much for all the hard work it took to put this VERY Informative Thread together.
I think you have asked all the right questions and I appreciate the format you used to lay out the info for us.
We just have to decide how we should choose and who will get the single family account (all the points would be great for 5 accounts but we can not really afford the cost of one membership) but we really want the rollercoaster too ! Well It will take some thought but now that we can make a better choice. Great Job & thanks again.

you're welcome! thanks for appreciating the work.

as long as you make your decision before april is up, you'll each still get this month's bag. i wouldnt wait until the last day, you know how WW is.

p.s., i love your avatar!


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NEW POST AUTOMERGED WITH ABOVE
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Individual Annual Deluxe
Super Deluxe Item that will change periodically*.

*According to an E-Store Manager, there is no guarantee as to when it will change, it could be as little as one month to as much as years.

*FIA told me where I could find this text:

• When you sign up for an Individual Annual Membership, you get an exclusive Super Deluxe item as a prize. The prize for 2009 is the Super Deluxe Rollercoaster – your pet will actually ride it! Watch the video below to see it in action.
  

It's on the Kinzville Newz Site! So now we must ask. Whose correct? The E-Store manager or the Kinzville Newz? Let's sseee..... the kinzville newz site is often riddled with errors yet the ganz reps have been known to be wrong, except I got a mgr and they are usually correct. The manager did tell me that if I could find the text, to let her know. (I couldn't since I wasnt the one to find it.) She also said that they have made a few minor changes since yesterday and that may be one of them. (Hmmm. Do you mean they fixed their errors??)

You should bear in mind that the idea of the membership is for people to BUY estore items. They are not going to want to keep the same Super Deluxe Item indefinitely bc then less people will renew and/or buy multiple memberships before their subscription expires. In addition, they won't want to upset new members by changing it too quickly. So, I leave it up to you to decide: Will the Roller Coaster last all of 2009 and change in 2010 or change at some point during 2009 or stay the same for years?