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 09-30-2009, 10:41 AM | #1 | Webkinz :) Join Date: Mar 2008 Posts: 111 |  Keys
I just collected the 15 silver key (2nd time) and every time I click on the door, I get the "sorry we can't connect to webkinz world... message and I get logged off. Anyone else with this problem? |  | |
| 09-30-2009, 10:59 AM | #2 | ishes she could be a Webkinz :) Join Date: Jan 2009 Posts: 4,546 |  Re: Keys
No, I haven't had that problem before! That could be real bad, because it might not let you open it next time around. If you're still online, I would just let the computer sit for a while, and try again. Sometimes when it freezes up, it just needs time to catch up. Good luck to you...and let us know how it works out! __________________ Click my siggie to see the Nutcracker Ballet: Done in Webkinz!  |   | |
| 09-30-2009, 11:21 AM | #3 | Webkinz :) Join Date: Mar 2008 Posts: 111 | Re: Keys
It logs me off every time. If it continues, I will email them tomorrow. | | | |
| 09-30-2009, 11:53 AM | #4 | Gift Guru Join Date: Jan 2008 Posts: 1,272 | Re: Keys
It did this to me too. I posted it on the Glitch thread hoping GANZ will read it and (ha, ha) fix it.
Every time they do an update, it's a website bug-fest. |  | |
| 09-30-2009, 12:44 PM | #5 | Webkinz :) Join Date: Mar 2008 Posts: 111 | Re: Keys
Well, at least it's not just me! Thanks for letting me know.
 Originally Posted by likmfurry It did this to me too. I posted it on the Glitch thread hoping GANZ will read it and (ha, ha) fix it.
Every time they do an update, it's a website bug-fest. | | | |
| 09-30-2009, 01:47 PM | #6 | Trick?? or Treat?? Gifted Join Date: Jun 2008 Posts: 707 | Re: Keys
Originally Posted by EmmaKate2007 It logs me off every time. If it continues, I will email them tomorrow.
If they don't get it to work then maybe they will award you the prize and put the bug in line to be fixed.
They can capture the code when they do it and send it off to development. | | | |
| 09-30-2009, 05:11 PM | #7 | Lil Kinz Join Date: Dec 2008 Posts: 4 | Re: Keys
I got my 15th silver key this morning -- when I tried toopen the door, I was also told that I was being logged off. I logged off Webkinz and came back later in the afternoon -- the door would still not open. I wish they would get this fixed. | | | |
| 09-30-2009, 06:09 PM | #8 | Gift Trainee Join Date: Mar 2009 Posts: 316 | Re: Keys
You are not alone, I am having the same problem.
What makes me angry is, it states you CANNOT collect any more keys untill you select a prize.
That means that with this problem, I could have my prize and be adding to my key count!
Lojack | | | |
| 10-02-2009, 02:19 AM | #9 | ishes she could be a Webkinz :) Join Date: Jan 2009 Posts: 4,546 | Re: Keys
Ummmmmm.....yep. It happened to me today too. Only it was THE LAST EMERALD KEY THAT I GOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Needless to say, I'm a little irrate! __________________ Click my siggie to see the Nutcracker Ballet: Done in Webkinz! | | | |
| 10-02-2009, 02:53 AM | #10 | Gift Trainee Join Date: Aug 2009 Posts: 379 | Re: Keys
I got my 12th key today. Hope they get this fixed before I get #15. | | | |
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